Salary: £24496 – £30151

Shift hours: 37

We are currently recruiting to one full time permanent post 37 hours per week.

Let’s Rent Coventry’ is Coventry City Council’s rent guarantee scheme, launched in May 2020. It aims to match households who are homeless or threatened with homelessness, with private landlords who have properties to let in the city. This provides homeless households with a safe, suitable home for at least 12 months and enables the Council to fulfil its duties under the homelessness legislation (Part 7 of the Housing Act 1996).

We are recruiting for an Accommodation Officer, you’ll join the team at an exciting time for the housing and homeless service, in the post you’ll be responsible for increasing the capacity of the private rented sector. By building links with landlords in the private rented sector you will secure accommodation and help prevent homelessness for ex-offenders.

You’ll be work alongside colleagues to increase the supply of PRS accommodation and match these to households in temporary accommodation to allow the service to discharge its homeless duties.

You’ll need the ability to be creative and solution focused negotiating and connecting with people with ex-offending history.  

The role can also include the placement of households into temporary accommodation, the ongoing case management of homeless households in temporary accommodation in relation to tenancy management, rent collection and timely move-on into more permanent accommodation in order to discharge the Council’s rehousing duty.

The Role

  • You will be working directly and negotiating with social housing providers, the private rented sector, other types of accommodation providers.
  • To work closely with landlords and providers to secure properties to meet the housing needs of the households under the Housing and Homelessness duties, whether for temporary or permanent accommodation.
  • Negotiate with Landlords regarding the condition of the property. If ready to let, to undertake the inspection in line with the required Coventry City Council standard. The prescribed inspection regime must be followed as a guide to this process. Training will be provided if required.
  • To confirm landlords have provided all the required documentation ahead of entering into the tenancy agreement with the household. This will include the receipting of appropriate and in date gas, electrical and energy performance certificates.
  • Discharging the housing duty as and when accommodation ends.
  • Statutory placements of households into temporary accommodation, identify where occupiers require additional support, to move households out of or between temporary accommodation to ensure the best use of stock.
  • You will support in the management of customers in these properties and be a contact for both customers and landlords.
  • Manage temporary accommodation tenancies dealing with issues of antisocial behaviour or other tenancy breaches taking appropriate action in a timely manner which could include serving notices or making Court applications.
  • Assist with the collection of services charges, collection of rent and manage rent accounts ensuring that rent is paid in full and on time and tenants do not fall into arrears.
  • You will be develop relationships with partners including social housing providers, the Voluntary and Community Sector, landlords, estate agents in order to identify suitable services, support and housing for customers.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

For the role you’ll need

  • A positive attitude towards helping people to overcome Homelessness 
  • Strong negotiating skills and advocacy skills.
  • Resilience and determination to achieve right outcomes for Homeless people/families
  • Willingness to learn about the relevant legislation for Housing and Homelessness
  • The ability to travel around the City, full driving licence and access to vehicle required
  • You will be able to use your initiative, be forward thinking and solutions led due to this being a reactive role

For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’

Interview date(s): 14/02/2023

Reference: coventrycc/TP/40132/6650

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