The Allocations Team are seeking to recruit an Allocations & Mobility Officer to join a very busy front-line team. You will be primarily responsible for the effective and successful day-to-day allocation of settled accommodation to both Wandsworth and Richmond applicants.
As well as allocating all types of properties to social and private sector landlords, you will also be responsible for the activity of under occupation, housing mobility schemes and assessing mutual exchanges of tenancies.
You will have the skills and abilities to deal sensitively with homeless families and single vulnerable people, experience of dealing with stressful situations and possess excellent written and communication skills. Applicants must be able to work in a pressured environment; ensuring they provide attention to detail and meet tight deadlines and with a minimum of supervision. They must have an understanding of IT programmes including Excel & Word.
You will have an understanding, commitment and ability to implement the Council’s Equal Opportunities policy and the ability to accompany clients to property viewings and interview on a face to face basis. It is not essential that you have access to a vehicle but if you do, you must have a conviction free driver’s licence with the use of a car.
For an informal discussion please contact Gavin Milligan, Allocations Manager via firstname.lastname@example.org or Niall Smith, Voids Manager via email@example.com
We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed hours and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.
Indicative Recruitment Timeline:
Closing Date: Sunday 12th December 2021
Shortlisting Date: Monday 13th December 2021
Interview Date: Thursday 16th and Friday 17th December 2021
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
The application process for this campaign will be anonymous.
We are proud to be a Disability Confident employer.
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
£31,869 to £38,616 per annum