Salary: £24,234 per annum rising to £24,408 per annum after 1 year and successful probation

Job Title: BAME Floating Support Worker – Substance Misuse
Reporting to: Team Manager
Contract: Permanent, Full time
Interview Date: TBC

About the Service/Department
We provide support to referred customers using the CNWL Westminster and Royal Borough of Kensington and Chelsea to reduce their crisis by offering a range of activities and interventions within the service during opening times.

We are passionate about delivering first-class person-centred, safe and effective support, whether it is in a community, clinic or in the client’s own home. Our clients are at the heart of everything we do.

We are always looking to recruit outstanding people who will go the extra mile to support our clients, colleagues, teams and Hestia. With every new employee, we are hoping to find our future leaders and we will support our staff by providing opportunities to develop your career. We welcome students to gain practical experience, new graduates and those looking for a new career path. We may also explore job share/part time hours.
Providing top quality support depends on our ability to employ the best people.

We offer a variety of learning types including face-to-face and virtual learning. We offer a complete induction programme to help you settle into the role, in addition, we offer a fascinating career path, exceptional training, and development opportunities (regardless of what stage of your career you are at), that include mental health first aid. We also offer staff clinical supervision, which is a process of professional support, reflection and learning that contributes to individual development. We offer a rewards package that includes a competitive contributory pension, generous annual leave, access to fantastic discounts through a host of retailers, Eye Care Voucher, CycleToWork scheme, BHSF Rise Employee Assistance Programme (EAP) and many more.

With a diverse culture and equally diverse range of opportunities across mental health, community services, substance misuse, and more – whatever stage of your career you are at, there is always a place for you at Hestia.

About the role
Support workers from a BAME background with a remit specifically to engage with service users from BAME communities. To provide support to BAME clients with mental health and substance/alcohol misuse experience, working across RB Kensington & Chelsea and Westminster.Provide intensive support to service users with substance misuse difficulties at all points in the pathway with the overall aim of preventing hospital admissions and facilitating earlier discharge.

Some other main responsibilities of the role include:

  • Involvement with discharge planning/post discharge support
  • Support with community detox
  • Encouraging engagement – accompanying to appointments

About you

  • Demonstrable experience of working with individuals who have experienced mental health and / or dual diagnosis issues
  • Knowledge of issues affecting those individuals with a range of mental health conditions including crisis management, how to communicate effectively with these individuals and how to support them with dignity and respect
  • Knowledge of relevant Mental Health legislation i.e. Care Program Approach (CPA) processes
  • Understanding of the principles of recovery as an ethos and a range of recovery approaches
  • Ability to work as part of a team, on own initiative and to oversee induction of new peer staff and volunteers
  • Ability to work with statutory services i.e. NHS at the front line.
  • Working with Peer Support Workers as an integral part of the team.
  • Awareness of health and safety issues
  • Good IT skills that includes a working knowledge of functions in MS Word, Outlook and the internet
  • Good literacy and numeracy skills, able to produce clear written correspondence in hard copy or email
  • Ability to complete and record basic financial transactions, i.e. managing petty cash
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers

  • Holiday allowance of 25days / 195hours per annum plus 8days / 62.4hours public holidays
  • Company Pension
  • Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
  • Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
  • Access to a range of health and wellbeing support tools including our Employee Assistance Programme with Clinical Supervision and Flexible working (including holiday trading and TOIL)
  • Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.

This job description is subject to change depending on the needs of the service/department.

We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.

We welcome application from individuals from all backgrounds, but particularly encourage applications from individuals from Black heritage or Brown (Asian) heritage backgrounds, due to identified underrepresented of these groups at our senior operational levels.

Guaranteed interview scheme

Hestia operates a guaranteed interview scheme for all applicants with disabilities (including long term health conditions) who meet the minimum criteria for this role.

How to apply
Please click apply at the top of the vacancy page to begin your application.

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