Overview
We are looking for a Collections Administrator to join us within our Deeside office.
This role will proactively chase outstanding debt that is referred to Head Office for collection from branches.
Recovering debt using letters, telephone and text, negotiating repayment plans for customers
Processing payment using a card terminal and allocate said card payments
Reconciling Bad Debt G/L accounts at period end
To liaise with Legal Department and provide instructions / information relating to files referred for Legal Action.
Prepare Period End reporting pack for distribution to Operations / Senior Management team
Prepare and distribute weekly report to Operations/Directors of branch balances
Experience in Collections
Knowledge of Legal procedures (not essential)
Ability to work under pressure
Excellent communication skills.
To be IT literate
Shift Hours: 37.5 hrs per week (Monday-Friday)
Salary: Competitive
