Overview
What you’ll be doing
Hodder Education champions a digital approach which articulates in several infrastructure and applications projects including maintenance and software deployment and release cycles, which are at the core of its overall digital effort.
Hodder Ed is now seeking to appoint a Digital Deployment Coordinator for the Maintenance Team. The position ensures that release cycles are incident and bug-free while changes to digital services are adequately assessed for impact, prioritised, scheduled, approved and implemented in line with existing processes, best practices and using appropriate tools.
Who we are looking for
- Experience in a Service Delivery function in an omni-channel B2C/customer-centric domain including App, Web and E-commerce development.
- Scrupulous about quality, detail and maintaining the integrity of the live environments.
- Knowledge of the software development lifecycle, continuous integration, and deployment as well as short sprint cycles.
- Experience of working in an Agile/Scrum/DevOps environments.
- Ability to analyse, problem-solve, prioritise and handle ever changing and conflicting workload priorities, holding in-depth understanding of digital platforms and their connection to back-end solutions.
- Experience in prioritising and escalating appropriately issues raised by customer services or internal teams, affecting customer and user engagement.
- Experience with budgeting, costing, estimate in Agile environments (i.e. story points evaluation/timeframe).
- Knowledge of project management tools (e.g. Jiira, Teams, Notion.so).
- Analytical, logical, calm under pressure with excellent communication skills.
What we offer
Our staff are our greatest asset, and our benefits reflect this:
- 28 annual leave days per year, increases to 29 days after 2 years’ service and goes up to 30 days after 5 years’ (+ bank holidays)
- Private medical insurance
- Generous pension schemes
- Rent deposit loans
- 2 community days per year
- Summer hours (finishing at 1pm on Fridays during the summer months)
- Retail discounts through Hachette rewards
- Cycle to Work scheme
- Eye care vouchers
- Wide-ranging training library
- Development programmes (including mentoring)
- Up to 70% off book purchases
- A charity bookshelf
- 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks
- Season ticket loans
- And much more!
The role will be based at our London office, Carmelite House, with a blend of in-office (3 days) and homeworking (2 days) per week.
Who we are and what we do
Hodder Education are proud to be one of the largest education publishers in the UK and internationally, and we aim to make a difference to teachers and students by producing quality resources and services, while continuing to grow as a successful and profitable business. Our success is rooted in our values: putting teachers and students at the heart of what we do, improving quality year on year, working collaboratively, and being trustworthy in what we publish and how we work.
Our Commitment
Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.
If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org
Salary:
£35,000 – £38,000, dependent on experience (+ bonus +benefits)
