Salary: up to £54,000 + benefits

Shift hours: Full Time

If you are an established Facilities Management Operations manager with a corporate HQ background and strong Soft services bias, we want to hear from you!

We are looking for an experienced Facilities Manager with a good feel for high standards service, exceptional customer experience in a corporate HQ setting and forward thinking with good digital awareness to join our team on Astra Zeneca contract in Cambridge on a 18 months Fixed Term contract.

We offer a well-established team, a salary up to £54,000 + benefits and excellent progression and development opportunities within the company.

  • Act as a single point of contact (SPOC) / interface for the Building Users for all CO services
  • Supporting Building Users operational needs and coordinating activities to enable these objectives as appropriate
  • Supporting Site Leadership and Cross Functional operational needs and coordinating activities to enable these objectives as appropriate.
  • Build and maintain strong relationships across the estate.
  • Ensure alignment, connectivity and engagement with services in the CO delivery chain and other service functions, identifying, developing and optimising solutions that best align to Campus and Site needs
  • Drive consistency in standards across sites.
  • Ensure consistency of approach and compliance with legislative and regulatory requirements
  • Provide oversight, direction and targets for all supply chain participants
  • Ensure security of supply and customers services, to track and optimize performance
  • Manage relationships and act as single interface with facility partners (for example, Landlords, local residence committees, councils)
  • Support delivery of onsite engagement activities on behalf of CO and Cambridge Strategy
  • Escalate user requirements/ demands that cannot be fulfilled due to service scope and availability constraints
  • Proven track record in a managerial role in operational facilities management
  • Multi-site and multi-service delivery experience
  • Soft FM bias preferred
  • Excellent communication and customer service skills
  • Ability to work to tight deadlines and provide high quality work
  • Ability to effectively question methods and strategies to ensure effectiveness of activities conducted
  • Highly experienced manager with proven ability to inspire and motivate workforce to deliver world class customer service
  • High level of practical knowledge of relevant employment, hygiene, Health and Safety and general legislative requirements
  • Positive “Can Do” Attitude

Reference: SDX/TP/RF58660/CS

Location: Cambridge, England