Salary: £22183 – £27741

Shift hours: Full Time

The Housing and Homelessness Service is a very busy environment  and faces several challenges to meet the housing needs of citizens of Coventry.  The team have grown significantly during the last 12 months and this reflects the fact that Housing & Homelessness are now a key council priority.  

The team are responsible for the delivery of the following service functions: 

  • Provision of the statutory homeless service 

  • Provision of temporary accommodation 

  • Management of the housing register 

  • Co-ordination of support to citizens rough sleeping 

  • Commissioning of homeless services, and  

  • Responsibility for housing strategy  

The Council has a strategic vision that is clearly set out in both the Housing & Homelessness and the Rough Sleeping Strategies which were both approved in 2019. 

By becoming part of an expanding team who are focused on preventing households from becoming homeless as well as providing tailored support and interventions when someone does become homeless this is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city. 

What is the job role?

An exciting opportunity has become available within The Housing & Homelessness Service at Coventry City Council.

As a Housing Solutions Officer, you’ll be responsible for supporting the Council to carry out homelessness duties under The Housing Act 1996, as amended by the Homelessness Reduction Act 2017. In this fast-paced service area, you will need to be creative, adaptable, and hardworking in order to prevent homelessness and provide excellent case management services to our customers.

The main duties of this role include:

  • Completing assessments with customers who are homeless or threatened with homelessness
  • Making decisions in line with homelessness legislation and communicating to applicants in writing
  • Mediating between applicants and landlords
  • Working on a rota basis to cover front line homelessness functions
  • Providing advice, guidance and signposting

For more information, please read the job description attached.

Who are we looking for?

Previous experience of working within Housing, Homelessness, Voluntary and Advisory sectors is desirable but not essential.

Since April, the Housing & Homelessness Service has been delivered remotely and this will continue in line with current Government Guidance.

Please notes that there is a 2 stage recruitment process for this role. 

Shortlisted Candidates will be contacted to complete a work-based exercise on week commencing 01/03/2021. Candidates who have been successful following this exercise will be invited to interviews on week commencing 08/03/2021.

This is a fixed term position up until 31/03/2022

For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’

All attachments for the job can be found here

Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There’s a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you’re happy in your work and given everything you need to succeed. We’ve created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

Reference: VPD01C5BD0

Location: Coventry, CV1 1FS