Lived Experience Manager 


LocationSplit between home and our London Office (will also consider fully remote, please see national salary) 

Salary Range – National: £38,500 – £43,500 / London: £42,000 – £47,000 

Would you like to join Macmillan’s Lived Experience Team and lead on the design and implementation of innovative participatory opportunities for people living with cancer enabling them to contribute to our strategic goals? Are you passionate about putting lived experience at the heart of decision-making, service-delivery, innovation and ultimately enabling systemic change? If so, this could be the role for you.  

We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success. 

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.

We offer a range of flexible working patterns, such as compressed hours, e.g. 34.5 hours in 4 days instead of 5, flexibility to work earlier or later around our core working hours of 10am-4pm and more options. 

About the role
This is an exciting and pivotal role in our recently established Lived Experience team, sitting in a directorate of advocates and storytellers whose role is to provide platforms for people living with cancer to effect change.

The post holder will play an active role in collaborating with key stakeholders across the organisation to develop an organisational Lived Experience strategy in order to deliver a transformational approach in how Macmillan strives to embed participation in everything we do with an ambition to shift power towards those living with cancer.

The role will also support the ongoing development of Macmillan’s cancer voices community, contributing to ensure inclusive experiences for diverse groups of people living with cancer, whilst also playing a lead role in co-designing participatory approaches within our strategic priorities.

About you

  • You are a passionate advocate of empowering communities with lived experience to meaningfully contribute towards systemic change within society.
  • You will have experience of designing and applying participatory approaches that enable communities to meaningfully contribute towards strategic priorities. This may also include experience in community engagement/organising approaches.
  • You will have exceptional people and relationship-building skills with experience in bringing together diverse stakeholders to enable the development of shared objectives and outcomes.
  • You will have prior experience of having worked to enable inclusive opportunities for a diverse range of communities to contribute in meaningful ways.

About us
We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

We commit to actively developing you and offer benefits including a 34.5-hour week (with early finish on Fridays), private medical insurance, life assurance, pension, generous annual leave, and interest free loans for season ticket, gym membership and a vast range of discounts via our benefit platform which helps make our employees money go further.

We welcome applications from all who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

So, we can support you to be your best during the application or interview process, please contact Macmillan People Services Team on Peopleservices@macmillan.org.uk for advice and recruitment adjustments.

 Recruitment Process

The application deadline is Midnight on February 8th, 2023.  Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies due to the volume of applications.

There will be a two-stage interview process, successful candidates will be invited to the first round of interviews w/c 20th February.

In order to ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience

If you would like to discuss your application or anything further regarding a career at Macmillan Cancer Support please email us at PeopleServices@Macmillan.org.uk.


We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, including any adjustments to our recruitment processes, please contact the Macmillan People Services Team at PeopleServices@macmillan.org.uk.


Before you apply -
Register now and turn on alerts for jobs like this!

By registering you agree to our terms and conditions.

No thanks, continue to apply