Payroll implementation retains an aspect of payroll processing with additional elements such as system setup, data migration, parallel payroll runs, process documents and handovers.

The portfolio of clients is always changing and the ideal candidate would be able to organise and re-prioritise accordingly taking ownership of full or part projects where allocated.

This role allows the administrator to become more technical and this element needs to be of interest to them. These aspects relate both to the on boarding of new business from sales as well as project work.


Main Responsibilities


  • Project Management
    • Scoping meetings
    • Project planning
    • Documentation
  • Project Delivery
    • Build of work
    • Testing
    • Delivery
  • Training
  • Handovers
  • Creating processing documentation as required
  • Documenting client procedures and front sheets
  • Operations updating of payroll on-boarding documents
  • Assist with internal communications/ relationships with relevant departments
  • Keeping up to date with legislation and how it may affect clients as well as developments in payroll software
  • Fulfilling any objective and targets set
  • Assisting the Implementation Manager with training and supporting the team.


You will be expected to travel to clients sites as and when required and work flexible hours when required.


Key Competencies


  • Excellent telephone manner and a high level of customer service skills
  • The ability to deal calmly and sympathetically with clients in stressful situations
  • Patience and tact
  • Good team working skills
  • Helpful and trustworthy
  • To be able to organise and prioritise workload and re-evaluate on a regular basis
  • Training & leadership skills
  • Good problem solving skills


Expected Achievements



3 Months

To deliver Implementations of payrolls unaided for up to 10 employees.


12 Months

To deliver Implementations of payrolls for up to 50 employees.


2 Years

To project manage and deliver large Implementations of payrolls for up to 500 employees including bespoke requirements.


Salary: Competitive +Benefits + Bonus
Location: UK Remote

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