Overview
Sales Specialist – Fort Worth
Our Incora Story is really taking off – we’d love you to join us for the journey.
We are currently seeking an exceptional customer service professional to join us as a Sales Specialist.
As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
The Sales Specialist has a strongly developed and keen, specialist knowledge with regard to products, suppliers, and market competition. They are proficient and competent in negotiation, analysis and market development; and are judicious in resolving complex account issues. The Sales Specialist is a high level position that will lead, training, and mentor internal Sales Team Members. The Specialist is adept in organization, execution and application of sales initiatives, policies and programs directly supporting business plans and strategic objectives in meeting annual company and individual goals.
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
· Courage Take ownership for issues and problems.
· Collaboration Share knowledge and experience with others
· Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.
What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
· We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
- Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
- Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
- Full-Time Exempt employees are part of Incora’s Flextime policy, as well as 80 hours of Exempt Sick time.
- Family friendly policies such as 2 weeks paid parental leave.
- We believe every little helps by offering a generous discount portal only available to Incora employees vis Perk spot.
- Employer paid Group Life Insurance at 1x salary, STD, and LTD.
- Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
- Incora offers a 401K plan with company match.
- Very importantly we want to be with you to help your career take off and become part of the Incora Story
So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you
We are passionate about Diversity & Inclusion, and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
About You:
- Know, understand and incorporate Wesco philosophy, value and vision, and Sale initiatives and policies in all behavior, practice and decisions
- Serve as back up to Sales Supervisor, Assistant Sales Manager, Sales Manager, or Sales Director in their absence
- Be able to understand daily metrics packs and communicate those to the sales team
- Lead daily stand up meetings with sales team as needed
- Handle minor customer escalations
- Approve RMAs and Cancellations within set aproval matrix
- Be an “expert” in Wesco suppliers, products lines, quality standards, customer requirements, competition and markets
- Demonstrate expert knowledge in Wesco products, with regards to hardware, electrical, and chemical commodities
- Clearly understand sound sourcing practices by keeping familiar with supplier history due to acquisitions and mergers
- Demonstrate and communicate a strong understanding of Wesco's pricing and delivery schedules
- Review, understand and respond to basic long-term pricing agreements, as needed
- Work directly with customers on a regular basis, providing timely, appropriate and accurate responses to inquiries and requests; and resolving complex account issues with urgency and efficiency
- Maintain and develop new and existing Wesco customers through professional and appropriate sales methods
- Source products when necessary based on Wesco’s best practices
- Ensure adherence to customer approvals and quality requirements
- Understand and follow export compliance requirements
- Understand and utilize the internal data and information systems and Wesco Intranet to effectively perform job functions
- Provide support and assistance to Sales Branches, Internal Sales, Corporate Sales, Operations, Purchasing, Quality, Finance and other departments as needed to resolve sales related efforts
- Recognize when negotiation may produce sales opportunities and utilize effective negotiation skills
- Participate in and practice continuous improvement and/or process improvement efforts
- Process contract bids with minimal guidance
- Prepare periodic sales reports showing sales volume, potential sales and areas of expansion
- Train and mentor internal Sales Representatives through North America Branches
- Partner with learning and development team to build and implement sales training programs, in regards to Wesco's pricing philosophy
- Participate in external/internal customer meetings
- Attend regular and impromptu sales meetings and company-sponsored training and events, as required
May travel, as required
Education
Bachelor's degree in the area of study of Marketing, Supply Chain, Business Administration, and/or a combination of education and relevant work experience in sales, is required
Experience
- 5+ years of Inside/Outside Sales experience required (within the aerospace industry, is preferred)
- Proven ability to work well within a team environment to produce positive results
- Demonstrated ability to communicate in a professional manner and persevere through completion of tasks
- Proven ability to learn and obtain technical product details and ability to communicate requirement and specifications effectively
Proven ability to train, motivate and mentor Sales Representatives to excellence
Qualifications
- Ability to plan profitable sales and operational strategies to meet or exceed required goals
- Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service
- Must possess a strong technical acumen to read and comprehend technical specifications and requirements
- Strong follow-through and perseverance to handle multiple tasks simultaneously
- Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously
- Maintain excellent customer service skills with the abiity to deal tactfully, confidently and ethically with both internal and external customers
- Ability to be detailed oriented and perform in-depth account research, if required
- Maintain clear and accurate data entry, documentation and reporting skills, as required
- Maintain strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word, Power Point and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required
Ability to travel, as needed
