Overview
A typical day working as a Trainee Customer Services Coordinator at Tarmac will mean you get to work as part of a team who are responsible for ensuring our customers orders are processed and their queries resolved. You will be a vital part of this team helping to provide the best experience for our customers and smash our sales targets!
Activities may include:
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Order processing. Using the telephone and IT systems to input orders from customers.
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Regular communication with other areas of our business such as the Transport and Operations Teams to understand any issues affecting orders.
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Dealing with queries affecting customer orders. Your role would be to keep customers aware and informed.
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Working collaboratively with the team to build a culture of continuous improvement in our customer service experience. Think teamwork and communication to positively influence how we do what we do!
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Taking pride in all work completed and being determined to succeed!
While learning in your day-to-day role, you will complete the Level 3 Customer Service Specialist qualification, providing you with knowledge and skills to support you in your exciting career. Further details of the qualification can be found here:
Our people come from a variety of different backgrounds. The following transferable skills and qualifications are beneficial in this role:
Required qualifications:
- GCSEs (or equivalent), A-C or numbered equivalent (9-4) including English and Maths.
Skills:
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Enthusiastic about starting a career in sales .
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Be motivated and take pride in doing a good job.
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Good listening and communication skills .
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A team player.
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Willing to learn and develop.
Salary: Competitive plus benefits
Location: Swadlincote, Derbyshire, England
Job Reference: tarmac/TP/119/2389
