Overview
Location: London, UK
General Manager – London
We’re looking for an exceptional General Manager to take the lead at one of our London restaurants. As GM, you’ll be responsible for people, guest experience, operations, and financial results. You’ll set the tone for your team, inspire high performance, and make sure Hawksmoor standards are delivered every day. This is a role with real scope: you’ll be accountable for everything from building a high-performing team, to owning the P&L, to ensuring every guest enjoys world-class food, drink, and hospitality.
This is also a rare opportunity, the first London GM role we’ve recruited externally in since we opened our first restaurant nearly 20 years ago.
Work somewhere awesome
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked simply over charcoal and paired with award-winning wines and cocktails. We became a certified B Corp in 2022 and are the only restaurant group in the UK to feature in the Best Companies list for 13 consecutive years. Alongside raising over £1m for Action Against Hunger and being rated one of the most sustainable restaurant groups in the country, we’re proud to be known as one of the happiest places to work in hospitality.
How You’ll Live Our Values
· Welcome Everyone – Build an inclusive culture where every guest feels looked after and every team member feels they belong.
· Work Hard & Be Nice to People – Lead with warmth, fairness, and resilience, inspiring your team to support each other and deliver their best.
· Hit Hawksmoor Standards – Drive excellence across food, drink, hospitality, and operations, ensuring we remain audit-ready and industry-leading.
· Keep Evolving – Develop future leaders, embrace change, and drive innovation in service, sustainability, and culture.
What You’ll Do
· Lead, inspire, and retain a high-performing team, ensuring recruitment, induction, training, and succession planning are in place.
· Deliver an outstanding guest experience by being a visible leader on the floor and modelling world-class service.
· Oversee day-to-day operations across all departments, with strong rota planning, compliance, and stock control.
· Own the P&L: drive sales, manage costs, and maximise EBITDA.
· Ensure Hawksmoor’s purpose agenda — sustainability, community, and wellbeing — is at the heart of the restaurant.
What We’re Looking For
· Proven success as a GM in a premium, high-volume hospitality business.
· A strong track record of developing teams and delivering excellent P&L results.
· Commercial acumen and operational excellence with a people-first approach.
· A confident, resilient leader who thrives in a fast-paced environment.
What’s In It for You
· Industry-leading pay package with bonus potential
· Paid breaks, holiday (with tips), and pension scheme
· Free meals when you’re at work, plus 50% off food for you and your loved ones
· Two paid volunteering days each year
· A wellbeing budget to support your team
· Huge progression opportunities as we continue to grow
· Access to wagestream to instantly access salary earned
· Investment in your development – from award winning training to formal qualifications
· Access to remote GP, physio, counselling services, legal advice, and more
