Overview
Receptionist Officer – London, EC4A 2BJ – England
Are you a highly professional and polished Reception Officer looking for an opportunity in a prestigious corporate environment? If you pride yourself on delivering outstanding front-of-house service, present yourself to an exceptional standard, and can confidently engage with senior stakeholders and visitors, we would love to hear from you.
Apply now!
We are seeking a high-calibre Reception Officer to act as the first point of contact for a professional, client-facing site. This role requires excellent communication skills, strong attention to detail, and the ability to remain calm, welcoming, and efficient at all times. You will play a key role in creating a positive first impression while ensuring site procedures and security protocols are followed.
Position: Reception Officer
Shift Pattern: 4 on / 4 off (Days only)
Hours: 07:00 – 19:00
Location: London EC4A 2BJ
Pay Rate: £15.00 per hour
Benefits include:
- Cycle to work salary sacrifice scheme
- Company pension scheme
- Life assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to a 24/7 free Employee Assistance Programme
Duties and Responsibilities:
- Act as the first point of contact for all visitors, clients, and tenants, delivering a professional and welcoming reception service
- Manage visitor sign-in procedures, access passes, and meeting room directions in line with site protocols
- Answer and direct calls and emails promptly and professionally
- Liaise confidently with senior stakeholders, building management, and tenants
- Ensure reception and front-of-house areas are maintained to an exceptional standard at all times
- Monitor access control systems and escalate any concerns in line with procedures
- Maintain accurate visitor logs and records
- Respond calmly and professionally to any incidents or enquiries
- Support Health & Safety compliance within the reception area
- Carry out any additional duties as required by the company
Ideal Candidate Profile:
- Previous experience in a corporate, client-facing, or premium front-of-house environment
- Excellent verbal and written communication skills
- Immaculate presentation and professional demeanour
- Strong organisational skills with attention to detail
- Confident, courteous, and customer-focused at all times
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
