Overview
Position: Owners Lounge Team Member
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £12.21 per hour depending on age
Applicants must meet the minimum legal age of 18 to sell alcohol
Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.
Whether you’re preparing a perfectly poured pint, serving a glass of wine, or enjoying a friendly chat with our owners, you’ll play a key role in making the Owners Lounge a warm and welcoming space.
Key Responsibilities
– Greet Holiday Homeowners warmly and provide attentive, personalised service
– Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails
– Maintain a clean, organised, and well-presented bar and lounge area
– Build rapport with owners, helping to create a friendly, community feel
– Support owner events and social activities, including setting up, serving, and ensuring events run smoothly
– Work collaboratively with other departments across the park when required to support owner experiences and operational needs
– Work closely with the team to ensure smooth day-to-day lounge operations
– Follow all responsible alcohol service and health & safety guidelines
Requirements
– Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential
– A friendly, professional, and customer-focused approach
– Confident communicator who enjoys building positive relationships
– Able to work calmly and efficiently in a relaxed but service-led environment
– Flexible availability, including evenings, weekends, and holidays
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
