Overview
How you’ll make a difference
As Receptionist, you will welcome visitors both in person and via telephone, and deal with incoming enquiries. Working as part of a team, you’ll perform admin, post and print room duties, alongside the reception cover based at the Bristol & Bath Science Park. On occasions, you may provide reception cover at our Badminton Road Office.
What you will be doing
- As the first point of contact in the reception area, you will welcome visitors and greet them in person or via telephone, ensuring a friendly, customer centric approach.
- You will provide basic information and advice, answering or referring any queries where needed.
- Carrying out electronic processing for electronic mail, you will receive, log, date stamp and distribute Royal Mail post and parcels, notifying of arrival and distribution on site.
- Providing back-office support, you will carry out clerical tasks such as staff pool car bookings, buildings access control, meeting room bookings, ID badges and the purchasing of corporate stationery.
What we need from you
- We require you to hold a minimum of 4 GCSEs (grade 4 or above) including English and maths, or an equivalent qualification.
- As this is a public facing role, you must have strong interpersonal skills so you can deal with customers and colleagues professionally, as well as experience of working in an office setting or busy reception environment.
- It is essential that you can confidently use IT and have experience of using computerised printing systems and Microsoft Office, including Outlook, Word, Excel and PowerPoint.
- You must be able to use your initiative to solve day to day problems and have the judgement to identify problems, raising them with senior colleagues as appropriate.
- It is critical that you can handle confidential information appropriately, with an awareness of the Data Protection Act and how it relates to the role.
- You must have good numerical skills to appropriately record information, process financial payments and invoices and control volumes of items processed.
What you need to know
- This is a casual post, working ad-hoc hours.
Interviews to be held week beginning 26th Jamuary 2026.
How a career at South Gloucestershire Council is different
- As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
- We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We’re building and shaping communities which people are proud of.
- We’re planning for the future; building and improving the roads, railways, schools, green spaces, and houses.
- We’re providing essential services across our communities to ensure they are safe and well maintained.
We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!
To view the full job description, please click this link: Property Admin and Receptionist-Job Description
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
