Overview
Your role at Signature
At Signature Senior Lifestyle, our vision is simple yet powerful: delivering peace of mind. For our residents, that means exceptional care and a safe, fulfilling life. For their families, it’s reassurance that their loved ones are in expert hands. For our employees, it’s the confidence they will be trained, supported, and given opportunities to excel.
Our mission is to provide exceptional care delivered by compassionate people in the highest quality homes. Through personalised care, outstanding hospitality, and beautiful living environments, we are redefining senior living across the UK.
As General Manager, you will have full accountability for the home’s performance across care quality, resident satisfaction, compliance, team engagement, and financial results. Your leadership will create a high-performing, compassionate environment where residents thrive and teams feel valued.
This is a hands-on leadership role where no two days are the same. You’ll combine strategic oversight with day-to-day operational excellence, all while role modelling Signature’s values.
Key Responsibilities
- Lead and Inspire – Provide strong leadership across all departments, creating a culture of excellence and compassion.
- Deliver Outstanding Care – Ensure residents receive the highest standards of care, hospitality, and activities, supported by your Head of Department team.
- Drive Sales and Occupancy – Partner with your Sales Team and the regional sales team to maximise occupancy and revenue through proactive sales leadership.
- Ensure Compliance – Maintain full regulatory compliance, building strong relationships with the CQC and aiming for ‘Good’ or ‘Outstanding’ ratings.
- Manage Budgets Effectively – Oversee financial performance, managing staffing and operational costs while planning future investment needs.
- Develop Your Team – Coach and mentor staff, set clear objectives, and create opportunities for growth and professional development.
- Champion Communication – Foster open, effective communication with residents, families, staff, and stakeholders.
- Promote Health & Safety – Ensure all safety, infection control, and risk management practices are followed to the highest standards.
What Signature Offer
- Up to £95,000 per annum plus the potential to earn a 50% salary bonus
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Private medical insurance and company sick pay
- Life Assurance Scheme
- Workforce Pension with matching contributions, discounts at many retails and so much more
- Reimbursement of NMC Registration Fees (if applicable)
Signature People
We are looking for a proven leader with a passion for excellence in care and hospitality. To succeed in this role, you will have:
- Previous general management experience, in the healthcare or long-term care industry
- Commercial acumen and experience managing budgets.
- Proven success managing large teams and delivering outstanding results.
- Strong organisational skills and the ability to manage multiple priorities.
- Advanced IT skills and the ability to use data to inform decisions
- Level 5 Diploma in Leadership and Management for Adult Care or equivalent, or working towards.
- Exceptional communication, interpersonal, and problem-solving abilities.
- The ability to build rapport, show empathy, and lead with integrity.
Job Reference: signaturec/TP/62278/10300
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
