Overview
We have an exciting role on offer within our Resident and Business Support service as a Revenues and Benefits Assistant/Officer.
Are you ready to take on a high-impact role in a dynamic, fast-paced environment? We’re looking for a Revenues and Benefits Assistant/Officer to drive excellence across our Revenue Services – the backbone of the Council’s income management.
This is your chance to shape how we collect millions in Council income streams, including Business Rates and other key revenues. You’ll be part of a talented team, champion digital change, and ensure compliance while delivering outstanding customer experiences.
Key Responsibilities:
- Administration, collection and enforcement of business rates and other Council revenues.
- Seek continuous improvement, streamline processes, and embrace innovation.
- Ensure full compliance with legislation and internal policies.
- Build strong partnerships with internal teams and external stakeholders.
- Use data and insights to make smart decisions and deliver measurable results.
About You:
- Proven experience in business rates administration, collection and recovery.
- Understanding of local government finance, particularly business rates.
- Excellent communication and interpersonal skills.
- Ability to manage competing priorities and deliver results under pressure.
- Proficient in using relevant IT systems and data analysis tools.
- Commitment to continuous improvement and customer-focused service delivery.
Ready to make a difference?
This is an exciting opportunity in an ever-changing revenues environment. The role is an interchangeable within Resident and Business Support and provides an ideal opportunity for development.
For an informal discussion, contact Dave Swaddle on 01642 726158 or Andrew Plews on 01642 726210.
Preference will be given to candidates who have experience of working in a business rates environment.
This is a re advertised position. Previous applicants need not apply and if do so will not be considered.
Please note this post is subject to a Baseline Personnel Security Standard (BPSS) Check, which includes a Verification of Criminal Record check (unspent convictions only).
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
Salary: £27,254 – £30,024 (Depending on Experience)
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
