Overview

Team Leader – Newcastle upon Tyne, England

Company Description

We are looking for a dynamic, hardworking Team Leader to lead the team in John Lewis, Newcastle, to ensure the customer experience is maintained to the highest standards.

As a Team Leader for Benugo, you will be supporting the management team to assist with any team or customer queries. 

As Team Leader you will receive the following industry leading benefits:

  • Meal on shift
  • Endless tea and coffee on shift
  • Enrolment into the WSH pension scheme
  • 28 days annual leave, including Bank Holidays
  • Enhanced maternity, paternity and family friendly leave with length of service
  • Access to everyday discounts and communication portal
  • Employee Assistance Programme and qualified Mental Health First Aiders
  • Uniform provided
  • Cycle to Work scheme
  • Opportunity to develop and further your career in an exciting company

Hours: 30 hours per week

Hourly rate: £14.25 per hour



Job Description

The Team Leader will provide a positive and efficient customer experience, whilst ensuring the smooth running of the location. 

Key Responsibilities:

  • To ensure Food Safety and Health and Safety compliance is followed at all times. 
  • To organise deliveries, checking delivery notes and reporting any discrepancies.
  • To assist with all front of house tasks, such as clearing tables, working on tills and serving food and drink,
  • Carry out daily team briefings.
  • Assist with the development of the team, providing training and up-skilling where possible.
  • Support management with effective cost control, inclusive of labour targets.



Qualifications

  • Excellent product knowledge (food/beverage)
  • Positive can-do attitude
  • Lead by example, always acting in a professional manner
  • Excellent communication skills
  • Responds quickly to drive business through periods of low demand
  • Takes the initiative
  • Excellent time management
  • Supportive / Team player
  • Excellent customer service skills



Before you apply -
Register now and turn on alerts for jobs like this!

  • To apply for this position, receive job notifications and manage your applications, click "Register with Diversity Jobs Group".
  • To apply for this position without registering, click "Apply with Customer".

By registering you agree to our terms and conditions.

Apply with Customer

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.