Overview

Team Leader – London, England

Company Description

We are looking for a dynamic, hardworking Team Leader to join the team in John Lewis, Stratford (Westfield), to lead and support the front of house team on a daily basis.

As Team Leader you will receive the following industry leading benefits:

  • Meal on shift
  • Endless tea and coffee on shift
  • Enrolment into the WSH pension scheme
  • 28 days annual leave, including Bank Holidays
  • Enhanced maternity, paternity and family friendly leave with length of service
  • Access to everyday discounts and communication portal
  • Employee Assistance Programme and qualified Mental Health First Aiders
  • Uniform provided
  • Cycle to Work scheme
  • Opportunity to develop and further your career in an exciting company

Hours: 30 hours per week (working any 5 days in a 7-day period)

Hourly rate: £15.50 per hour



Job Description

Key Responsibilities:

  • Ensuring the customer experience is maintained to the highest standards.
  • Ensure food safety, health and safety and compliance is followed at all times.
  • To take control and ownership of a specific area of the front of house, with the flexibility to rotate around as needed. 
  • Assist with all front of house duties, and lead from the front.
  • Carry out team briefings and be able to answer any team queries. 
  • Assist with the development of the team.



Qualifications

  • Positive can-do attitude
  • Strong communication skills
  • Ability to work under pressure and meet the business needs
  • Reliable, team player
  • Self-motivated and proactive



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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.