Overview
Senior Business Operations Officer (Faculty) – Strand, London, WC2R 2LS
About us:
King’s Business School is one of the UK’s leading business schools, located in the heart of London. We are committed to delivering world-class education and research that shapes business practice and policy. Our Executive Education portfolio is central to our mission to empower leaders and organisations through transformative learning.
The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.
About the role:
The Senior Business Operations Officer (Faculty) plays a key role in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management. Reporting to the Business Operations Manager (Faculty), the post-holder will be a member of the Faculty’s Business Operations Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies. The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.
The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills. They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach.
This is an excellent opportunity for an experienced, proactive officer with strong problem-solving skills who is committed to continuous improvement and enhancing the staff and student experience, with clear opportunities for career progression and professional development within the University.
This is a full-time post (35 hours per week), In addition to the post offered on a fixed-term contract until 31 July 2027, there is a second fixed-term opportunity available until 31 December 2026. Applicants are welcome to apply for either or both opportunities and should indicate clearly in their application which post(s) they wish to be considered for.**
About you:
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Educated to HNC, A‑Level, NVQ Level 3, HND or equivalent, or able to demonstrate substantial vocational experience in business operations gained through progressive, job‑related responsibilities
- Excellent working knowledge of Microsoft Office applications and confidence in learning new technologies and systems
- Excellent communication skills, with the ability to convey complex information in a variety of formats and to liaise professionally and sensitively with stakeholders at all levels
- Excellent numerical and data management skills, including the ability to record, extract, analyse, interpret and present data to support effective, evidence-based decision-making
- Experience of managing budgets and other operational resources
- Excellent organisational and time-management skills, with the ability to prioritise effectively and manage competing demands
- Ability to work accurately and with resilience when under pressure, meeting deadlines while maintaining strong attention to detail and focus on quality
- A proactive, solutions-focused approach, with the ability to work independently using sound professional judgement, contribute effectively as part of a team and support a culture of continuous improvement
Desirable criteria
- Experience in business operations administration in a higher education context.
- Experience of committee servicing.
- Experience of utilising tools such as the Microsoft Power Platform to improve process.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.
We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.
Interviews are due to be held on Thursday 6 August 2026.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
