• Partner with corporate leaders and people managers to understand business priorities and provide practical, inclusive people support across the employee lifecycle.
• Build trusted relationships with stakeholders, offering clear guidance that supports fair decision-making, employee engagement and a positive workplace experience.
• Deliver timely and consistent communication to ensure clarity on key business policies & initiatives.
• Advise and coach managers on people matters, including employee relations, performance conversations, workplace adjustments, policy interpretation and team development.
• Manage employee relations cases in a fair, objective and timely way, seeking appropriate legal or specialist guidance where required and maintaining confidentiality throughout.
• Support leaders with inclusive people practices, including fair investigations, constructive feedback, transparent grievance resolutions and consistent performance management processes.
• Partner with Talent Acquisition to support inclusive recruitment, effective onboarding and skills-based selection practices, helping to create a welcoming candidate and new starter experience.
• Work with managers to identify talent, development needs and succession opportunities, ensuring colleagues have fair access to growth, learning and career development.
• Conduct talent reviews / calibrations ensuring performance is supported through development plans or improvements to drive & support a high performing team.
• Support delivery of annual people activities, including engagement surveys, talent reviews, performance cycles, compensation planning and related communications.
• Use people data and insights, such as engagement, turnover, absence, employee relations and workforce trends, to identify opportunities and recommend practical actions.
• Collaborate with Employee Experience, Learning & Development, Total Rewards, People Services, Legal and Data Protection colleagues to deliver joined-up people solutions.
• Maintain accurate and up-to-date employee records in HR systems, including Workday, in line with GDPR and internal data protection requirements.
• Identify opportunities to improve people processes, policies and ways of working, with a focus on consistency, accessibility, efficiency and employee experience.
• Support the implementation of people policies and procedures, helping managers apply them fairly and consistently across corporate teams.
• Actively contribute to Belonging & Equity priorities, helping to build a culture where colleagues feel respected, supported and able to contribute their best work.
This is not an exhaustive list