Overview
Retail Supervisor
Newcastle Upon Tyne – St James Park
Permanent
Competitive Salary
Closing Date: 20th September 2026
We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.
About the role
We’re looking for a Retail Supervisor to work alongside the management team to support building a driven, positive and hard-working team.
Working in our fast paced, high footfall store, you will manage sales and services with the aim to exceed commercial targets whilst delivering a best in class, premium retail experience for every visitor.
Your impact
You will have previous retail supervisory experience, ideally within a fast-paced sports retail environment but this is not essential.
You will have significant experience within customer service, ensuring you and the team deliver a ‘best in class’ service.
You will be flexible to work variable patterns including regular evenings and weekends.
About the team
You will work for our Store Manager and Assistant Store Managers, with responsibility for the store associates.
United As One
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
How to Apply
To access the full job description for this role please click here.
For further information on this role and about the club and our values please visit our careers page.
Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.
Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.
Job Expiry Date: 2026-09-20 16:00:00
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
