Overview
Customer Intelligence Analyst
Location: Teddington
Salary: £52,223
What we offer
Alongside a competitive salary, we offer a great range of benefits including:
- Hybrid/flexible working
- Pension contribution doubled up to a maximum of 11.3%
- 29 days annual leave plus bank holidays
- Enhanced family leave
- Simply Health healthcare plan
- Generous annual wellbeing allowance
Who we’re looking for
We’re looking for a Customer Intelligence Analyst to help us understand our customers and make better, evidence-based decisions. You’ll work in our Innovation team alongside our Service Designer, bringing together qualitative and quantitative data to uncover customer needs, behaviours and experiences, and turning what you find into useful insight. That insight will help us shape future services and priorities, as well as improve how our services work today.
We’re particularly interested in people who bring a user-centred mindset. You may have experience in customer insight, user research, behavioural research, design research or a related field. You’ll enjoy working collaboratively, bringing different perspectives and evidence together to build a shared understanding of our customers.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on apply now!
**We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment**
Don’t just find a job, feel it!
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
