Overview

Central Billing Clerk – Booker Group

Location: Manchester, Lancashire, M30 7RT

Shift Hours: 38 hrs per week (Monday-Friday)

Salary: Competitive

Due to an internal restructure, an exciting opportunity has arisen for a Central Billing Administrator to join the Central Billing team within our Eccles Support Centre.

Working within a small team you will be responsible for the provision of a professional administration service in the Central Billing department and to customers and suppliers.

  • The accurate and timely input of customer account details onto the system (Using SAP and Excel)
  • Communicating effectively with over 100 suppliers by phone and email, informing Suppliers of Customer Requirements.
  • Liaising with Customers, providing excellent Customer Service and query resolution.
  • Dealing with Invoice queries and reconciliation.
  • Utilising attention to detail to work in an environment where data integrity, GDPR and accuracy is vital.
  • Working in a proactive way, supporting the team as a key member.
  • Liaise with internal colleagues/Stakeholders from a variety of departments.
  • Great Customer Service skills, both via phone and email.
  • Strong communication skills, as you will be dealing with Suppliers and Customers on a daily basis.
  • Ability to problem solve and provide solutions when required to both Suppliers and Customers.
  • Good IT skills, including Microsoft Office and basic Excel is required, as work will involve maintaining spreadsheets.
  • Previous Accounts experience is desirable, due to reconciliation of supplier statements.

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