Overview
Business Operations Manager – Strand, London, WC2R 2LS
About us:
The School of Neuroscience is UK’s 2nd largest Neuroscience school with over 500 researchers and 200 PhD students. It is one of three schools at the Institute of Psychiatry, Psychology & Neuroscience. We are ranked 4th in the world for the total number of publications in neuroscience, 4th for the number of publication outputs in top 5% citations in neuroscience, and 4th for top 5% citations in neurology.
Our academic and research staff are integral to our school. Their work is supported by a group of Professional Services staff members based within the four departments as well as at School level. We support staff members requiring flexible working arrangements and reasonable adjustments. Upon consultation at the points of recruitment and onboarding, we will strive to provide the best adjustments for you.
We strongly encourage our staff to dedicate time to their professional development through training courses and participation in working groups and networks. We also encourage our staff to seek mentoring outside their direct line management. Mentoring, both via formal and informal arrangements, allows individuals to fully explore their career situation and development. Our weekly school circular regularly captures and promotes opportunities open to all staff.
About the role:
The Business Operations Manager role is based within the School of Neuroscience and will work across the School with key stakeholders to provide high-level administrative management and support for key operational functions: Education, Space, and People. Working alongside the Senior Business Manager (Operations) the role is responsible for ensuring that policies and processes are working effectively, continuously reviewing these to ensure maximum efficiency in business operations. The role will have line management responsibilities to ensure activities are delivered to a high standard.
The postholder will develop and support a team, be proactive in identifying areas for efficiencies, with strong problem-solving skills and experience.
This is a hybrid role, requiring a minimum of 3 working days per week in the office across Denmark Hill and Guy’s campuses.
This is a full-time post (35 hours per week), and you will be offered an indefinite contract.
About you:
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Significant knowledge and skills of business operations acquired through relevant posts, demonstrating development through progressively more demanding work/roles, and the acquisition of appropriate professional or specialist knowledge.
- Working knowledge and experience of applying regulatory policies and procedures in a large organisation.
- Experience of producing reports, documents, information and/or business cases/planning for senior management to underpin strategic decisions & procedures, and implementation thereof.
- Solutions focused self-starter with experience of managing projects with multiple stakeholders, adhering to timelines, and ensuring they are delivered against.
- Highly proficient IT skills (including Excel, Word, PowerPoint) and experience utilising advanced digital technology in day-to-day work.
- Proven strong communication and interpersonal skills in order to receive, understand and relay specialist or professional ideas or complex information to various groups.
- Effective at working independently, and as part of a team, able to take own initiative & decisions with a proactive approach to complex problem solving.
- Excellent task management skills and ability to work under pressure in a busy environment with a high degree and attention to detail.
Desirable criteria
- Keen interest in higher education business operations in the UK and an awareness of current challenges in the sector.
- Experience of managing staff, giving feedback on performance levels and/or providing supervision, training, and coaching
- Experience delivering events and understanding event lifecycles-from concept development through to logistics, delivery and post-event evaluation.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
