Overview
Campus Support Officer Nights – Sutherland Building, Newcastle upon Tyne, Tyne and Wear, NE1 8ST, GB
Salary: £25,878 – £26,375, plus £1,200 supplement
Work hours: Shift Working, Full Time
Job Description
The University Security Team plays a vital role in maintaining a safe, secure and welcoming environment for students, staff and visitors. The team provides a wide range of services including crime prevention, patrols, emergency response, building security, fire response, traffic and car parking management, event security and support to students living in University accommodation.
The role is based primarily at the City and Coach Lane Campuses, with staff also providing security and emergency response cover across other University locations, including Halls of Residence and other University premises as required.
The role operates on a night-shift pattern, including weekends, bank holidays and University closure periods. There may also be opportunities for overtime, with flexibility required to respond to changing operational needs.
Within the Campus Services team, we deliver a range of services. Please see further information about the University’s Security Service here and the wider Campus Services team here.
The successful candidate will demonstrate excellent communication and interpersonal skills, a positive and proactive approach, and the ability to remain calm and professional when dealing with challenging situations. You will be expected to work effectively as part of a team while also using your initiative and sound judgement when responding to incidents and supporting the wider University community.
This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service, promoting safety and security, and making a positive contribution to the student and staff experience.
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Valid SIA Door Supervisor License
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Full UK driving licence (Manual or Auto accepted)
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Experience dealing with First Aid (First Aid at Work Certificate desirable)
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Be part of a Fire Response Team
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Excellent customer service skills
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Ability to provide and compile concise reports
Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education’s University of the Year in 2022 and Modern University of the Year in 2025, we rank top 25 in the UK for research power. Discover more about us.
With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more.
Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold.
Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence. We also hold the HR Excellence in Research award for implementing the concordat supporting the career Development of Researchers and are members of the Euraxess initiative to deliver information and support to professional researchers. The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process.
Apply now and join a community committed to transforming society and the economy. Explore “Our Exceptional People, Our Values and Behaviours” page to learn more about our commitments and see our Privacy Policy for further details.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
