Overview
Reference: RA0005938
Description: Warwickshire County Council’s Registration Service is part of the Resources Group. We are committed to excellent customer service and are always looking for ways to improve the way we do things to meet the needs of the people of Warwickshire and beyond.
We conduct around 2,500 ceremonies a year across Warwickshire in 90 excellent venues approved by Warwickshire County Council.
We are looking for a Ceremony Usher for our Warwick and Stratford-upon-Avon ceremony rooms.
The Role
The role will provide ‘meet and greet’ for wedding and civil Partnership couples and their guests, this will mainly be on a Saturday although weekdays and some Sundays and Bank holidays will be required. We are looking for someone with excellent customer service skills.
A uniform will be provided.
Key Requirements
To be successful in this role you will need experience of dealing with the public in a customer service environment and a commitment to achieve first class service.
You will also nee the ability to communicate effectively and to relate to people, , to be tactful, understanding and diplomatic.
The ability to work as a member of a team when required (including Saturday, Sunday and bank Holidays) especially in the summer months.
The person appointed will be required to wear staff uniform.
You will need the ability to move lift and carry (chairs) as required (suitable training will be given) and be willing to undertake training as required.
For further information please see the attached Job Description & Person Specification below;
Ceremony Usher
Working for Warwickshire – This is the difference you make.
Warwickshire County Council is a place where everyone feelsvalued, included, safe, supported,andwelcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund’
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
To discuss the role please contact Sharron Freeland and Catherine Allen
sdsrsouth@warwickshire.gov.uk
Closing date: 7th of May 2024
Interview date: 22nd of May 2024
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. Seemore
Region: Countywide
Location: Countywide
Salary: *GBP*11.59 per hour
Package: Permanent
Contractual hours: 0
Basis: Part time
