Overview

Civil Enforcement Officer – Stafford – Stafford, ST16 2HQ

Civil Enforcement Officer
Location: Stafford
Hours: 37.5 hours per week (7.5 working hours | 30 minute break | Any 5 from 7)
Salary: £24,784.50 per annum
Driving License Required 

Shifts:
  • 8:00am – 4:00pm
  • 9:00am – 5:00pm
  • 1 late night a week every 4 weeks 1:00pm – 9:00pm ,
  • 1 Sunday in every 3 weeks 8:30am – 4:30pm

 Do you enjoy working with the public? Do you have good customer service skills? Do you like working outdoors? Do you have a Full UK Manual Driving licence?

 
If you answered yes, then this may be the role for you!
 
Civil Enforcement Officers are a crucial part of our teams. You will form part of the parking team operating mainly across the Waterfront and Riverside car parks in Stafford. You will be ensuring all users of the car park are doing so in a respectful and safe manner. 

What you will do?

  • You will resolve customer’s concerns, patrol the car park, deter crime, and implement traffic control measures.
  • You will be maintaining the agreed standards of site cleanliness and safety, whilst improving in all these areas
  • Meet and exceed were ever possible the safety, security and service of the car park customers, our client, and the property.
  • You will ensure a reliably high level of customer service, to resolve customers problems on site wherever possible
  • Carry out first line maintenance of payment machines, and other company equipment
  • Assist with Revenue Transfers and maintain records Revenue movement as laid down within the local revenue protection protocols, in line with APCOA SOP’s

What you will bring?

  • Excellent customer service skills
  • Basic computer skills
  • Knowledge of health and safety needs
  • A reliable and responsible attitude to work, including aptitude to be proactive
  • Full Clean UK Driving Licence*

What is on offer to you?
Full training, 
Full all weather uniform, 
Overtime options
Prospects for learning and development.
£12.71 per hour 

*Full Driving licence is essential for this role 

Does this sound like the ideal role for you? Click “apply” today and one of our team will be in contact soon.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.