Overview
Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Commercial Manager, Caravan Stock
& Pricing (12 month maternity contract)
Hemel Hempstead (Hybrid – 3 days a
week in office)
Annual salary + bonus and benefits
Ready to take the lead in one of the
most exciting commercial roles at Haven? As our Commercial Manager,
you’ll oversee pricing strategy, stock planning, and promotional offers that
help families make lasting holiday memories. You’ll set caravan pricing by park
and model, manage used van valuations, and support compelling sales campaigns
in partnership with our CRM team. Working closely with Sales, Supply, and
Transport teams, you’ll ensure the right stock is on the right pitch at the
right time. You’ll also monitor competitor activity, track performance, and
support our stock targets – helping shape smarter, data-driven decisions that
keep our parks thriving. Please note this is a 12 month maternity cover
contract.
Your Opportunity:
To learn, develop and become an expert
in a key area of the business by:
– Owning and maintaining caravan sales pricing at group level, including setting used van valuation rules and ensuring pricing reflects market trends and business needs.
– Working closely with the Caravan Supply Team, communicating high-level stock requirements and ensuring the right mix of caravans is available across parks.
– Setting park-level stock targets by grade for new and used caravans, supporting the supply team in delivering the right units to the right locations at the right time.
– Monitoring and reviewing sales performance, using regular reporting to flag variances from strategy and highlight opportunities or issues for further action.
– Identifying and recommending fleet for release or disposal, playing a key role in the annual planning cycle and ensuring efficient stock management
What we’d like you to bring:
– Proven analytical ability within a relevant commercial setting
– Experience with pricing models and building business cases
– Proven communication skills, with the ability to manage stakeholders across both our park teams and head office
– Familiarity with a caravan park setting and the caravan sales funnel would be highly advantageous
What’s In It For You?
– 25 days holiday, plus a ‘Holiday Buy
Scheme’
– Annual bonus
– Generous discounts on both Haven and
Warner Hotels holiday for you, family and friends
– Comprehensive wellbeing support
– Access to the Bourne Leisure corporate
box at the O2 Arena ,London
– Exclusive discounts with a number of
corporate partners
– Exciting career pathways, including
Learning and Development opportunities such as Apprenticeships and Degrees
– Enhanced family friendly policies and
pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne
Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful
seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by
our exceptional people and teams. At Haven, we take pride in our Breath of
Fresh Air culture, which focuses on valuing and supporting every team member.
We prioritise openness and transparency in our interactions allowing our team
members to be their authentic selves.
We operate a hybrid working model,
meaning 50% of your working week will be spent at the office, occasionally on
Park, or at external events.
What can you expect during the
recruitment process?
The interview process will be up to 3
stages and may contain a presentation or skills test, depending on the role. If
you require any support or reasonable adjustments to help you perform at your
best during this process, please let us know.
Diversity, equity, and inclusion are at
the heart of who we are and what we do. Our commitment to these values is
unwavering and they are central to our mission. We encourage applications from
all backgrounds, communities and industries and we are happy to discuss any
reasonable adjustments or flexibility that you may require, including whether a
role can be part-time or a job-share.
We genuinely care about every
candidate’s experience during the recruitment process and are here to provide
support where we can. If you require any assistance or reasonable adjustments
while applying, please don’t hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.
