Overview

Continuous Improvement Manager (Wilson, NC, US, 27893) 

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Supply​

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

The RPS Manager is responsible for driving a culture of continuous improvement and operational discipline across manufacturing site producing oral solid dosage and liquid products. This role leads the deployment of Lean, Six Sigma, and structured problem-solving methodologies while ensuring full compliance with cGMP, regulatory, and quality standards. 

 

This role establishes foundational performance management systems, standard ways of working, and continuous improvement capability. The position plays a critical role in supporting facility start-up, process qualification, regulatory readiness, and rapid scale-up to commercial operations. The role partners closely with Manufacturing, Quality, Engineering, Planning & Logistics, and EHS. 

Your responsibilities

  • Deploy site Operational Excellence strategy aligned with RPS and MOS; standardize processes, metrics, and ways of working across all functions.

  • Lead performance management systems including tiered meetings, KPI reviews, and visual management.

  • Drive Lean initiatives (VSM, 5S, Kaizen, standard work, waste elimination) and apply Six Sigma tools (DMAIC, SPC, RCA) to resolve complex issues and embed sustainable, cGMP‑compliant improvements.

  • Ensure OpEx activities meet cGMP, data integrity, and quality system requirements; partner with Quality to maintain compliance; support inspections and audits; follow change control and risk/validation processes.

  • Improve RFT, cycle time, throughput, OEE, asset utilization, deviations, CAPA effectiveness, inventory, and material flow; support OSD and liquid dosage manufacturing operations.

  • Build site OpEx capability through training, coaching, and mentoring; develop Lean leaders and Belts; drive a continuous improvement culture and mindset shift.

  • Use data and analytics to identify gaps and prioritize improvements; partner with IT and operations to leverage digital tools (MES, EBR, CMMS, dashboards) and enhance data accuracy and visibility.

  • Lead cross‑functional improvement projects; run governance forums to track initiatives, benefits, and risks; communicate progress to site and global leadership.

  • Quantify, validate, and sustain OpEx financial benefits (cost, productivity, capacity); support annual plans and long‑range strategy.

 

This role is not currently sponsoring visas or considering international movement at this time.

The experience we're looking for

  • Bachelor’s degree in Engineering, Science, Pharmacy, or related field; 7–10 years in pharmaceutical or regulated manufacturing and 3–5 years in Operational Excellence, Lean, or Continuous Improvement.

  • Production line or facilities experience in vitamin, food, chemical, or pharmaceutical environments, with a proven track record of improving processes and systems.

  • Strong analytical skills and a demonstrated drive to implement improvements; Lean Six Sigma Green Belt or Black Belt.

  • Experience with site startup, tech transfer, or scale‑up; familiarity with MES, LIMS, SAP, and CMMS systems.

  • Project Management (PMP or equivalent) and/or Change Management training or certification.

  • Strong understanding of cGMP and pharmaceutical quality systems, with practical application of Lean, Six Sigma, and structured problem‑solving.

  • Knowledge of OSD and/or oral liquid manufacturing processes and experience working within change control, deviation, CAPA, and validation systems.

  • Ability to work effectively with incomplete data and in evolving, fast‑changing processes.

The skills for success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Salary Range

USD $140,000.00 –  $210,000.00

Hiring range up to 170K

 

Pay Transparency

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year.Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve.If reasonable accommodation is needed to complete your application, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to the full inclusion of all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

 

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