Overview

Contract Manager – Lincolnshire – Lincoln, LN3 4PL

Senior Operations Manager (Multi-Site)
Location: Lincolnshire / Midlands area
Salary: £42,500 + Annual Bonus + Benefits

If you’re an experienced operational leader looking for a role where you can genuinely shape performance, influence stakeholders and lead a large, dispersed workforce — this is an opportunity worth exploring.

APCOA is seeking a capable, strategically minded Senior Operations or Contract Manager to take ownership of a multi-site operation across Lincolnshire. This role suits someone who thrives on people leadership, operational control, and elevating service standards, not someone who wants to sit behind a desk.

This appointment is ideal for a seasoned Operations Manager, Facilities Manager, Regional Manager, Contract Manager or Security Manager who is used to running busy, high-volume environments with diverse teams and wants a position offering autonomy, visibility, and the chance to influence board-level decisions.
 
The Role

You will be the senior operational lead across several key sites — trusted to make decisions, shape processes, and drive continuous improvement. This is a hands-on, people-driven leadership role where your experience will genuinely make an impact.

You’ll gain:

  • Full operational oversight
  • A large and engaged frontline team
  • The chance to present performance, challenges, and improvements to senior leadership

Your Key Responsibilities

  • Lead day-to-day operations across multiple sites, ensuring exceptional standards in safety, service, quality and compliance
  • Oversee P&L performance, identifying opportunities for efficiency and revenue growth
  • Coach, motivate, and develop site managers and frontline teams, setting high expectations and supporting their success
  • Build and maintain strong client relationships, acting as the senior point of contact for operational delivery
  • Present operational performance confidently at internal leadership meetings
  • Drive service improvements, embed best practice and lead change programmes
  • Conduct regular site audits and ensure full adherence to company and contractual standards

What You’ll Bring

  • A solid background managing multi-site operations in parking, security, FM, logistics, transport, waste, retail, or any environment with high staff volumes
  • Confident leadership and the ability to influence at all levels
  • Strong commercial awareness and the ability to optimise performance
  • A proactive, organised approach with the resilience to manage multiple priorities
  • A hands-on leadership style and commitment to delivering excellent customer service

What’s on Offer

  • Salary up to £42,500
  • Annual performance bonus
  • Full benefits package including pension
  • Permanent, full-time role with real variety and daily operational engagement
  • Career potential within a growing industry

If you’re a proven operational leader ready to take charge of a multi-site portfolio — and you want a role where your strategic and people skills will be genuinely valued — we’d love to speak with you.

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