Overview
Contract Type: 0
Salary: £57,888 – £64,880 per annum including (HCAS) High Cost Area Supplement
Partner Org: Royal Surrey County Hospital
Job overview
The Corporate Services Manager will play a central role in leading and directing the operational business and financial management functions for the RRDN and will report to the Head of Strategy, Research Engagement and Inclusion. The primary functions of this role will include RRDN performance monitoring, RRDN business and financial planning and reporting activities, and strategic development. This role will be responsible for the delivery of key strategic projects for the RDN regionally. Projects will be varied in nature and feed into the RDN’s aim of creating capacity and capability in research delivery and the delivery of value-for-money, and effective and sustainable improvements for research participants and the research delivery workforce.
The Corporate Services Manager will provide line management and supervision to the Strategy Project Facilitator. Line management of staff members will include undertaking staff reviews to identify training and development needs, and establishing how those needs will be met, and managing performance against agreed objectives. The post-holder will ensure the same review processes take place for all staff with the defined function via appropriate line management arrangements and that skills and capabilities exist to meet current and future business needs.
Main duties of the job
The post-holder will be responsible for ensuring that appropriate methodologies for the collection, interrogation and interpretation of data are used and provide high-quality reporting in a range of formats.
The role is within the South East RRDN hosted by the Royal Surrey NHS Foundation Trust and will require regional travel from an agreed base and some national travel.
We are keen to receive applications from individuals with great communications skills, an emphasis on team working and excellent attention to detail. The role will be responsible for managing the planning and reporting on a wide range of projects and business-as-usual activities across multiple organisations in the RRDN that will contribute to the priorities of the RDN. We are seeking a Manager that can demonstrate skills in project management, governance, contract compliance, financial oversight and strategic thinking.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn’t the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey – https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
Please refer to the full Job description / person specification
Note : HCAS High Cost Area Supplement is applied to Guildford only, excludes Canterbury & Brighton.
The Corporate Services Manager will provide line management and supervision to the Strategy Project Facilitator. Line management of staff members will include undertaking staff reviews to identify training and development needs, and establishing how those needs will be met, and managing performance against agreed objectives. The post-holder will ensure the same review processes take place for all staff with the defined function via appropriate line management arrangements and that skills and capabilities exist to meet current and future business needs.
The post-holder will be responsible for ensuring that appropriate methodologies for the collection, interrogation and interpretation of data are used and provide high quality reporting in a range of formats.
The team offers a positive and developmental environment. If you are looking for an interesting role which gives you the ability to work with stakeholders across the health and care system with a passion for research we are keen to hear from you.
BUSINESS PLANNING
● Support on the management of RRDN plans and reports and produce any related documents to support the regional completion of associated plans and reports, in consultation with RRDN and/or RDNCC colleagues as appropriate
● Lead the internal review and quality assurance processes for RRDN plans and reports to meet national and regional requirements, and manage the approval process, including:
o leadership and oversight of a review group, consisting of senior colleagues within the RRDN and RDNCC (as appropriate), to review the plans and reports
o where not provided at a national level, the development and application of a robust set of review criteria to assess the appropriateness, quality and risk level of each plan
o provision of expert input and advice to senior colleagues as appropriate to ensure that their review of RRDN plans is as effective and efficient as possible.
● Lead on and coordinate the RRDN approval of plans and reports, to meet national requirements
● Maintain close links with the RDNCC Performance and Impact team, and other teams as relevant to ensure that national/standard planning and reporting processes and systems are understood and implemented locally
● Support the preparation and issue of any ad hoc and strategic calls for funding across the
RRDN
● Facilitate strategic project implementation reviews by developing presentations and reports to present at internal and partnership events to raise awareness of the projects, highlighting local challenges and plans to address them
OPERATIONAL MANAGEMENT
● Responsible for managing the planning and reporting on a wide range of projects and business as usual activities across multiple organisations in the RRDN that will contribute to the priorities of the RDN
● Ensure programme, project, and business as usual deliverables are produced to the required quality, within a specified time frame and within budget
● Diagnose complex issues by analysing information and data, proactively problem-solving and negotiating in order to develop a solution
● Identify key potential risks in the delivery of programmes/projects/business as usual, and ensure strategies are in place to manage these
● Develop, maintain and monitor plans for programmes, projects and business as usual
● Coordinate the management and administration of Host Organisation contracts with Delivery Organisations
● Lead the management and monitoring of contract compliance in line with national requirements
Person specification
Qualifications
Essential criteria
- Masters level qualification or equivalent experience
- Degree level qualification in a relevant subject or equivalent experience
- Project management qualification or equivalent experience
Knowledge and Experience
Essential criteria
- Experience of NHS management and research infrastructure
- Experience of acting in a senior management capacity, including experience in overseeing organisational planning and reporting activities
- planning and reporting activities √ A/I Experience of working across complex organisational structures and effective matrix management
- Extensive experience of business planning and robust financial management at appropriate scale
- Experience of managing staff
- Experience of using IT systems for information dissemination and to monitor performance
- Knowledge and experience of delivering projects with a range of project management methodologies/techniques
Employer certification / accreditation badges
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
