Overview
Job Title: Customer Service Advisor – Weekend Supplier Hub Team (6 Months FTC)
Location: Wigan
Salary: £11,138.40 per annum
Hours: Weekends, 17 hours (flexible shifts between 8am-8pm)
Benefits:
– Competitive salary
– Opportunity to work with a dynamic and supportive team
– 6-month fixed-term contract with potential for extension
– On-the-job training and development opportunities
– Work-life balance with weekend shifts
– Convenient location in Wigan
Job Description:
We are looking for a Customer Service Advisor to join our Weekend Supplier Hub Team on a 6-month fixed-term contract. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our suppliers and customers over the weekends.
Key Responsibilities:
– Handling incoming customer enquiries via phone, email, and live chat
– Resolving customer issues and complaints in a professional and timely manner
– Providing product information and guidance to customers
– Processing orders and coordinating deliveries with suppliers
– Working collaboratively with other team members to ensure seamless customer service experience
– Providing accurate and up-to-date information to customers and suppliers
– Adhering to company policies and procedures at all times
Requirements:
– Previous experience in a customer service role is preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work independently and in a team setting
– Flexibility to work weekend shifts between 8am-8pm
– Knowledge of Microsoft Office and CRM systems
If you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now for the Customer Service Advisor position in our Weekend Supplier Hub Team.
Location: Wigan, WN3 5EX
Salary: £11,138.40 (Pro-rata)
