Overview
FSS Enablement Lead – Spalding, Lincolnshire, PE11 2BB
Contract – Full-Time
Salary: Negotiable
- Act as the key interface between the S/4HANA programme and Finance Shared Services, ensuring FSS is ready to adopt and sustain the transformation
- Own and drive the closure of FSS change impacts, ensuring actions have clear ownership, plans and outcomes
- Translate programme changes into practical implications for FSS processes, roles, systems and ways of working
- Identify and proactively address readiness gaps, dependencies and risks ahead of deployment
- Provide FSS leadership and the programme team with a clear view of readiness, issues and areas requiring intervention
- Work with FSS leadership and teams to assess and redesign ways of working enabled by the new S/4HANA environment
- Identify opportunities to simplify, standardise and improve end-to-end finance processes and service delivery
- Challenge existing processes and behaviours where these are not aligned to the future operating model
- Drive practical continuous improvement initiatives that deliver measurable operational benefits
- Ensure new processes and ways of working are embedded and sustained beyond go-live
- Drive the completion of desk top procedures to improve rigour in FSS
- Lead the FSS focus on key operational enablers within the transformation, with particular emphasis on Master Data Management (MDM)
- Work with technology and process teams to maximise the value of S/4HANA, MDM and tools such as ServiceNow
- Identify opportunities to improve automation, workflow, service management and operational visibility
- Ensure FSS teams understand and are equipped to operate effectively within the new technology and process landscape
- Build strong relationships across FSS, the S/4HANA programme, and wider business stakeholders
- Act as a trusted partner to FSS leadership, providing insight, challenge and practical support to drive transformation
- Facilitate collaboration between project and operational teams to resolve issues and remove barriers to adoption
- Establish a culture of ownership and continuous improvement within FSS
- Track and communicate progress, benefits and key outcomes, ensuring transformation activity translates into tangible improvements for FSS
- Significant experience working within, or closely supporting, a Finance Shared Services (FSS) or Global Business Services (GBS) environment
- Experience of supporting or leading business transformation, operational readiness or process improvement initiatives
- Experience working on SAP-enabled transformation programmes, ideally including S/4HANA
- Strong understanding of end-to-end finance processes and the operational environment in which Finance Shared Services teams operate
- Experience of identifying, managing and driving the closure of business and operational change impacts
- Demonstrable experience of process improvement, standardisation and continuous improvement within an operational environment
- Experience of working across the interface between a transformation programme and business operations
- Experience of improving ways of working, including processes, roles, governance, controls and service delivery
- Experience of Master Data Management (MDM), including an understanding of the importance of data ownership, governance, quality and operational processes
- Experience of service management, workflow or case management processes and tools, ideally including ServiceNow
- Experience of working with senior operational stakeholders and influencing teams to adopt new ways of working

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