Overview
Holiday Cottage Cleaner – Mottistone,Mottistone, United Kingdom
We’re looking for a reliable Holiday Cottage Cleaner to prepare our popular holiday cottages across the Isle of Wight to the exceptional standard we are known for. Our 13 cottages range from a 2 sleeper 1970’s studio to a 14 sleeper Farmhouse all in the care of the National Trust. We work together as one team, whether working alone of as part of a larger property team, to deliver a consistent standard across the Isle of Wight and National Trust Holidays country wide. We look forward to welcoming a great team player who takes real pride in doing things properly and making every stay matter.
Work Pattern: You will work 4.5 hours per week. Hours are generally between 10am and 2.30pm on any day Monday to Saturday (including Bank Holidays) Monday, Friday and Saturday being the most common changeover days. Rotas are issued in advance and we try to accommodate other commitments where possible.
Our Cottages are located in all corners of the Isle of Wight and you must be prepared to travel to all of them. Please consider your travel arrangements carefully, as many of our cottages are located in rural areas with limited public transport links.
Internally within the National Trust, you will be known as a ‘Holidays Operation Assistant’.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.
Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.
You can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
We’d love to hear from you if you’re:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
Mottistone, Longstone Farmhouse, Mottistone, PO30 4EAHolidays Operation Assistant – Career Level A1.pdf Compliance.Eligibility to Work in the UK
Closing Date: 20th September 2026
Interview Dates: 23rd and 24th September 2026
To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
