Overview
Hospitality Assistant Manager (KD13539) – Bath, BA2 7AY
About the role
This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus.
We are seeking an experienced Assistant Hospitality Manager to oversee front-of-house operations in a high-volume environment. You will manage daily operations, maintain excellent customer service standards, develop and support your team, and ensure compliance with university policies, health & safety, licensing, and food safety regulations.
About you
You are an experienced front-of-house manager with strong leadership and team development skills. You are customer-focused, highly organised, and capable of managing multiple priorities in a fast-paced environment.
You will also have:
- Proven experience delivering excellent customer service
- Ability to train, motivate, and manage staff effectively
- Knowledge of health & safety, licensing, and food safety regulations (HACCP)
- Experience with financial management, budgeting, and reporting
- Excellent organisational and communication skills
Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).
Further information
This role is offered on a full time (36.5 hours per week) permanent basis.
For an informal discussion about the role please contact Patricia Echegaray, Hospitality Operations Manager at adspie@bath.ac.uk , however please ensure that you submit your application through the university website.
Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time and FTC positions.
This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.
* Both bonuses are subject to terms and conditions.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
Closing Date: 16 Apr 2026
Department: Operations & Facilities Support
Salary: £26,707 to £30,378
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
