Overview
Salary: £26421 – £32076
Shift hours: 37
Do you want to be part of an award winning team? Are you looking for your next challenge?
An exciting opportunity has become available within the Housing & Homelessness Service. We are currently recruiting for several permanent and fixed term Housing Options Officers to join our team.
As a Housing Options Officer, you’ll be responsible for supporting the Council to carry out homelessness duties under The Housing Act 1996, as amended by the Homelessness Reduction Act 2017. In this fast-paced service area, you will need to be creative, adaptable, and hardworking in order to prevent homelessness and provide excellent case management services to our customers.
The main duties of this role include:
- Completing assessments with customers who are homeless or threatened with homelessness
- Making decisions in line with homelessness legislation and communicating to applicants in writing
- Mediating between applicants and landlords
- Working on a rota basis to cover front line homelessness functions
- Providing advice, guidance and signposting
For more information, please read the job description attached.
Previous experience of working within Housing, Homelessness, Voluntary and Advisory sectors is desirable but not essential. We are also keen to receive applications from candidates with lived experience of homelessness.
In April 2020, the Housing & Homelessness Service moved to remote working, we are currently working on a hybrid model with a mix of home and office working.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’
Interview date(s): There will be a 2 stage-recruitment process for this role. Shortlisted candidates will be contacted to invite them to the first stage of the process.
Stage 1 – 27th May 2024 (provisional)
Stage 2 – 3rd June 2024 (provisional)
Reference: coventrycc/TP/61223/9565
