Overview
Insight Analyst – International – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
At M&S, we’re on a mission to share the magic of M&S with customers everywhere. Our goal is simple yet ambitious: to make our exceptional Fashion, Home & Beauty, and Food products accessible to people around the globe. To achieve this, we’re accelerating growth in our international business—transforming how we operate, driving change at pace, and reimagining processes to deliver seamless experiences for every customer. This is about bold expansion, innovation, and creating a truly global M&S.
Do You Love Data? Join us as an Insights Analyst Driving Reporting Excellence Across our Global Markets!
All the details
We are seeking an experienced Insights Analyst to enhance reporting capabilities and improve data accessibility across our International business. This role will proactively identify requirements and deliver user-friendly solutions that empower decision-making. Adopting best-in-class development practices and providing ongoing support to key business areas, contributing to the creation of a world-class knowledge base.
If you thrive in a fast-paced environment and bring strong technical expertise in reporting and analytics, proven stakeholder management skills, and experience leading reporting projects, ideally within a consumer-facing organization, we’d love to hear from you!
NB: This role is based at our Paddington Support Office a minimum of three days a week and is a full time permanent position.
What you’ll do
Your key accountabilities will include:
- Ensure data quality and integrity by validating sources, performing checks, and maintaining governance standards
- Monitor and optimize performance of dashboards and reports to ensure efficiency and scalability
- Provide continuous support to business areas, collaborating effectively with report engineering teams based in India
- Lead reporting projects and initiatives independently, managing the full lifecycle from scoping and development to delivery and ongoing operational maintenance
- Proactively identify opportunities for report optimization, evaluate initiatives using data-driven insights, and contribute to long-term strategic objectives
Who you are
Your skills and experience will include:
- Proven experience in global or international business environments
- Advanced proficiency in SQL, Databricks. and practical application of Python (or similar) for data modelling
- Expertise in creating interactive dashboards and reports using Power BI (or equivalent tools).
- Strong understanding of retail-focused datasets and ability to translate complex data into clear, impactful insights.
- Exceptional stakeholder management and communication skills, including data storytelling for senior leadership
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
