Overview
Product Coordinator – Performance Products – Hybrid
Job Title: Product Coordinator – Performance Products
Location: Hybrid – UK
Contract: Full time, Permanent
Working Days & Hours: – Monday – Friday – 37.5 hours per week
Package includes -Salary from £24,500 including discretionary performance related bonus, plus pension contributions matched up to 10%, access to flexible benefits that support your development, wellbeing, and everyday life.
Occasional travel to our Sherburn in Elmet and/or Peterborough sites will be necessary.
About the role
As a Product Coordinator at AB Agri, you will be an essential part of our Performance Products team, focusing on managing the customer journey from order processing through to delivery.
This role centres on ensuring accurate and timely order management, liaising closely with sales representatives, customers, suppliers, and the wider product team.
You will be expected to build relationships with KW Sellers, Consultants, clients and suppliers; working efficiently and professionally to keep all parties informed throughout the process.
Working primarily in a hybrid setting with occasional visits to our Sherburn and Peterborough offices, you will receive support and training to help you develop and advance within the business.
This is a great role for someone who is methodical, personable, and motivated to take initiative whilst contributing to a collaborative team.
Some key responsibilities will include:
- Processing customer orders accurately and efficiently
- Coordinating with sales reps, suppliers, and the product team to confirm order details and resolve discrepancies
- Maintaining clear communication with clients to keep them updated on order status and delivery issues
- Building and developing relationships with suppliers addressing and solving problems
- Demonstrating effective organisational skills to manage multiple tasks and meet deadlines in a busy commercial environment
What we’re looking for
- Experience in customer service or order processing ideally with a background in Agricultural supply chain or logistics environment; however, this is not essential.
- Meticulous attention to detail to ensure accuracy in order management and customer communications, providing the highest level of customer service.
- Proficient computer skills and confidence with standard office software.
- Excellent communication skills, particularly comfortable with proactive phone contact to build relationships with customers, sales reps, and suppliers.
- A personable, organised, and methodical approach, able to multitask provide clear, timely updates to clients and internal teams.
- A motivated, team-oriented mindset with the ability to show initiative in resolving issues, while knowing when to seek guidance.
What sets us apart is how we delight our customers – and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all. With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.
We’re thrilled to share that AB Agri has been recognised as one of The Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter – or anything else) just let us know.
About the Company
Rewarding your passion
When you join us, you’ll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you – from day one.
About us
We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.
Application Notes
We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.
When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application.
Apply today or contact our recruitment team for more information.
Agencies and media sales
AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.
