Overview
Programmes Officer – Strand, London, WC2R 2LS
About us
King’s Arts & Humanities is distinctive in representing exceptional strength in both the longer established disciplines (such as Philosophy, Classics, Theology, English, History, Languages, and Music) and world-leading quality in more recently established fields (such as Digital Humanities, Film, Interdisciplinary Liberal Arts, and Culture, Media and Creative Industries).
The Faculty is organised into three Clusters, each of which has dedicated professional services teams.
About the role
We are looking for a Programme Officer to join our Professional Services team in the Humanities Cluster to support the Theology and Religious Studies Department, working within the Faculty of Arts and Humanities at one of the most prestigious universities in the UK.
The role offers an exciting opportunity to anyone who is interested in providing high quality comprehensive support for undergraduate and postgraduate programmes.
You will act as the first point of contact for students and academic staff, providing a professional, supportive, responsive and personable service. Roles support processes within our main workstreams of Assessment and Award, Programme Planning and Delivery and Student Communications and Knowledge ensuring accurate and timely record management across multiple systems. This would be an ideal role for anyone with a passion for supporting the delivery of excellent education from the heart of London.
This is a full time post (35 Hours per week), and you will be offered an indefinite contract.
About the role
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Excellent written and oral communication skills including the ability to draft document and correspondence
- Excellent organisation and time management skills and a methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy.
- Strong numeracy skills and ability to analyse complex numerical data. Excellent working knowledge of Microsoft Word, Excel, Teams, PowerPoint, and Outlook
- Proactive with the ability to work independently and manage own workload.
- Ability to build positive working relationships with team members, collaborating effectively to get things done.
- Curious, customer service oriented, with a commitment to personal accountability and continuous improvement
- Comfortable with adapting to change, driving own professional development
- Commitment to equality and diversity in the workplace
Desirable criteria
- Experience in the use of databases, student records systems (such as SITS) and website content management systems
- Prior experience of working in a customer facing environment
- Experience of using virtual learning environments
- Previous experience of working in HE.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
