Overview
Sales Consultant – West London,
Job: New Homes Sales Consultant known internally as Sales Consultant
Location: West London
Salary: £37,565 + OTE Up to £12k per annum
MTVH conducts an annual review of salaries for colleagues. The salary displayed below does not reflect any agreements reached during our 2025 review
Job Type:12 Months FTC 37.5 Hours
Are you an experienced sales consultant with a passion for helping people secure their dream homes?
We are seeking a dynamic and motivated New Homes Sales Consultant with some experience in selling Shared Ownership development schemes to join our vibrant team. The Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area . You will be responsible for contributing to the sales delivery of Shared Ownership developments and performance across the region, with a focus on ensuring an excellent customer experience is delivered as well as health and safety requirements are upheld. You will be responsible for delivering the customer journey from Sales Launch, lead management, application processing through to completion. You will be required to efficiently engage with all key internal and external stakeholders throughout the sales process. The working days for this role are Tuesday to Saturday
Key Responsibilities:
- Manage the sales process for new homes, from initial inquiry to the completion of the sale.
- Operate onsite from the Sales Office/Show home/Head office from Tuesday to Saturday 9am-5.30pm.
- Provide expert advice on shared ownership properties, ensuring clients fully understand the benefits and process
- Deliver exceptional customer service, guiding clients through every step of the purchasing journey
- Develop strong relationships with buyers, mortgage brokers, and other stakeholders to facilitate smooth transactions
- Maintain accurate and up-to-date records of client interactions, sales progress, and pipeline management
- Organize and host property viewings, ensuring a professional and informative experience for potential buyers
- Meet and exceed sales targets while adhering to company policies and procedures
- Be responsible for the ongoing management of Sales and Marketing suites and show homes, ensuring high levels of presentation and brand promotion
- Ensure that all sales enquiries/leads are contacted within 48 hours
- Arrange and carrying out viewings, surveys, completions and when required home demonstrations
- Be responsible for the weekly monitoring of all void properties to ensure their ongoing security
- Ensure that all properties are reserved in accordance with MTVH’s policies and procedures including eligibility, affordability and compliance requirements
Essential Requirements:
• Proven experience in new homes sales, particularly with affordable housing schemes
• Strong understanding of the shared ownership process and eligibility criteria
• Excellent communication, negotiation, and interpersonal skills . Experience working with CRM and sales management systems
• Target-driven with the ability to work in a fast-paced, customer-focused environment
• A professional and approachable manner, with a passion for delivering outstanding customer service
• A valid driving license and access to your own vehicle
Desirable:
• Previous experience in a similar role within a housing developer or sales agency.
• Knowledge of the local housing market and available schemes.
Interview Date:
- 26th May 2025
Please note :- we do not currently offer visa sponsorship.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Supported family friendly approach with extended parental leave
- Enhanced pension with matched contributions of up to 9%
- Option to buy or sell up to 5 days annual leave per year
- Life assurance cover 3 x your salary
- Cycle2work scheme
- Hybrid Working – Dependent on job role and department
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
- Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
- Gender
- Ethnicity
- LGBTQ+
- Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
