Overview
South West London Team Leader – Dependency and Recovery – On-Site
Permanent
£30,082
We’re Hiring: Team Leader – Dependency and Recovery Services
Do you have the leadership skills to inspire a team and the passion to support people on their recovery journey? Join Forward Trust as a Team Leader in our Dependency and Recovery Services, where you’ll play a vital role in bridging the gap between probation and substance misuse services.
As a Team Leader, you will:
- Lead a dedicated team of practitioners delivering support to adult males under probation supervision across Kingston, Richmond, Hounslow, Wandsworth, Merton and Sutton.
- Provide visible leadership, travelling between probation delivery units, attending meetings, and ensuring smooth project delivery.
- Manage referrals, oversee complex cases, and support your team to deliver high-quality, motivational interventions that help clients stay engaged in treatment and recovery.
- Build strong relationships with Probation Practitioners, Prisons, Partners, Service Users, Stakeholders, and Volunteers, representing Forward Trust with professionalism and integrity.
- Support the Service Manager by meeting performance targets, ensuring accurate data reporting, and promoting services across your locations.
- Coach, develop, and motivate your team to thrive, ensuring excellent staff retention and practice.
- Step up when needed to deputise for the Service Manager, ensuring continuity and high standards of service delivery.
This is a hybrid, in-person role that requires regular travel across probation delivery units in Southwest London. Core hours are Monday–Friday, 9:00–17:00, with some flexibility required.
What We’re Looking For
You will bring:
- Demonstrable experience managing teams, performance, and development.
- A genuine passion for motivating and developing people.
- Strong background in relationship management (internal and external).
- Knowledge and experience of implementing policies and formal procedures.
- Excellent problem-solving, negotiation, and project management skills.
- A solid understanding of the criminal justice sector and challenges faced by service users.
- Experience managing caseloads, risk assessments, SMART action plans, and accurate case recording.
About Us
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.
Employee Screening and Eligibility to Work
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
