Overview
Visitor Experience Host (18 hour FTC) – London, W1J 0BD
Salary: £13,852 pro rata
Please note that this role is being offered on a part-time, fixed term contract basis working 18 hours per week for 6 months.
About the Role
Our Visitor Management & Welcome Hosts are the first and last impression of the Royal Academy and as such are seen as the embodiement of our values. The Front of House teams provide assistance and information at each step of our visitor’s journey, anticipating their every need.
The team ensure the on-site visit is safe, welcoming, authentic and engaging – from meeting and greeting, ticket/card scanning, and the use of thoroughfares and cloakrooms to the experiences in our restaurants and cafes.
About You
To be considered for this role, you will be a dynamic, customer service focussed individual who believes in putting the needs of a varied audience at the heart of what you do.
You will have excellent customer-facing skills, and the ability to deal with a wide range of people. You will be adaptable, friendly, helpful and provide a warm welcome, offer proactive assistance and clear information to all those visiting or working at the Academy.
You should be able to demonstrate a genuine interest in people and be able to engage with a high volume of visitors. You may have an appreciation for the arts but more importantly you will be passionate about contributing to the RA`s story.
This role will work on a 2 week fixed rotation – Working pattern is below:
Week 1 – Saturday, Sunday
Week 2 – Thursday, Friday
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
