Overview

Warehouse Team Manager (Double Days) – Booker Distribution

Location: Caldicot, Gwent, NP26 3DF

Shift Hours: 37.5 hrs per week (5 from 7)

Salary: Competitive

Exciting opportunities have arisen at Magor to join the management team as a Warehouse Section Manager

  • To lead, motivate and develop warehouse team members through performance management to achieve KPI’s for cost, service and people
  • Welfare, security, health and safety of team members
  • To deputise for the Shift Manager
  • To liaise and consult with the Shift Manager on customer service priorities.
  • Resolution of customer service issues in a timely manner.
  • Recruitment and training of warehouse operatives to maintain KPI’s
  • To control absence and holiday allocations
  • Disciplinary and grievance investigations, action up to a final written warning
  • Maintenance of departmental KPI’s
  • Maintenance of good colleague relationships including trade union representatives
  • Maintenance of a heightened awareness of the need to protect the Company stock from either theft or damage
  • Work to and within provided budgetary constraints for warehouse expenditure; exercise plans to reduce stock loss and control of MHE damage

 

Skills/Knowledge(Preferred not essential:

  • Management/supervisory experience in a unionised environment
  • Experience of customer service environment
  • Experienced of dealing with grievances and disciplinary issues
  • Excellent PC and organisational skills
  • Methodical approach to figures and reporting
  • Broad understanding of warehouse and transport processes
  • Good working knowledge of warehouse management systems
  • Understanding of people planning and scheduling processes
  • Extensive knowledge

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