Overview

We have an exciting role on offer within our Resident and Business Support service as a Welfare Rights Officer.

About Us

The successful candidate will be part of a small team who will deliver independent and confidential specialist advice and information on welfare benefits to the residents of Middlesbrough, providing representation at Appeals Tribunals where required. An up-to-date knowledge of welfare benefits and tax credit law is essential.

The successful candidate will report directly to the Welfare Support Team Leader. You will need excellent communication skills as well as being able to demonstrate the ability to work within a fast paced environment and have experience of the full range of welfare benefits.

This is a fantastic opportunity to join a team of enthusiastic and motivated individuals delivering quality services to its customers. If you want to know more, check out the full job description and person specification for more information.

If this is you, this may be the opportunity you are looking for!

In return we can offer:

  • Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
  • Excellent pension plus top-up options.
  • Staff networks run by our staff for our staff.
  • Flexible working (dependent on job role).
  • Electric car lease scheme.
  • Cycle to work scheme.
  • Employee benefits portal including Wellbeing and Employee Assistance Programme.
  • Staff lottery.
  • Travel and car parking schemes.
  • Ongoing training and development opportunities.
  • Fantastic career progression opportunities and lots more!

If you would like to talk through this opportunity further, please contact Kellie Appleyard, Acting Strategic Business Manager on Kellie_Appleyard@middlesbrough.gov.uk

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Salary: £33,699 – £35,412

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