Overview

We are looking for an outstanding Carer Lead with a passion for delivering excellent care.

You’ll be working 37.5 hours a week at Cygnet Hospital Bierley. Cygnet Hospital Bierley provides a range of acute and low secure mental health services for men and women.

The hospital is set across four wards offering single-sex male and female specialist mental health services. All our services are provided under the umbrella of a recovery orientated approach and are reviewed through the CPA framework.


Your day-to-day…

  • To act as the Carer lead on Cygnet Hospital Bierley concerning issues relating to carers and families of service users and to encourage ward staff to always think of the wider family and carers.
  • To ensure all required contacts are completed with relatives and carers in line with Cygnet policies and procedures and that all the documents are sent.
  • To encourage all staff to provide direct support to families and carers in each ward team by meeting with them, signposting them and helping them to understand services and to have a valuable input in the care of their loved one.
  • To co facilitate a bi monthly group for carers across all Cygnet Hospital Bierley.
  • To update information on the wards for families and carers posters, leaflets etc. on display for carers and for other staff members
  • To engage with external stakeholders in the voluntary and statutory sector to work alongside them to increase collaboration and partnership work .e.g. Local Carers Support Group.
  • To develop substantial knowledge of the carers services/resources in the hospital area.
  • To audit patient care records to confirm carer contacts and compliance with policy.
  • To build and link with a network of ward carer champions.
  • To be involved and present updates at the Hospital site local governance.
  • To highlight carers issues to be discussed at meetings with the Directorate of Carers Lead.
  • To be involved in regular ward carers surgeries
  • To support the Directorate Carers Lead with facilitating the quarterly forum for ward carers leads.
  • To keep updated with policy change around carers and to update the ward teams.
  • To support the implementation of best practice and/or accreditation in relation to carer initiatives at site. To ensure relevant evidence is collated and submitted.

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities, including into management roles
  • Monthly reflective practice, expert supervision & peer support
  • Opportunities for learning & development
  • Employee referral scheme
  • Pension scheme
  • “Cycle to Work” scheme & employee discount savings

Role Purpose:

  • To support the Directorate to increase carer engagement across the hospital and wards.
  • To build on and develop interventions that identify and support carers.
  • To provide feedback to the Directorate of Carers Lead monthly on trends and themes which have raised from Carers.
  • To increase the amount of carer feedback via surveys.

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

Job Reference: CYG36099

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