Overview

Content Operations Manager
Wood Lane, London, W12

Company Description

Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world’s leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries.

Who We Are in the UK? 

Spark Foundry, the Acceleration Agency.

We help brands to identify, learn and respond to opportunities faster than the competition.

Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation.

We’ve proven our approach during the most difficult year on record. Now we’re using it to provide a launchpad for their future.

Come be an accelerator with us.

How we accelerate

  • Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns
  • Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people
  • Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees
  • Relationships: a culture of asking challenging questions to better understand the brief – we are not a ‘yes’ agency
  • People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers

Our Commitment

We are diverse though our experience, people and the clients we look after – and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency.

As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. 

Job Description

An opportunity has emerged for a talented Content Operations Manager looking for their next step up in SEO and content experience. Joining a 23 strong SEO department, the successful candidate will be responsible for managing the day-to-day content operations for a major global client..

The successful candidate will have responsibility for the content marketing activity across the account, including strategic direction, content creation, operational, content distribution and digital PR and all other elements of content marketing. Working alongside technical and planning teams, the successful candidate will act as a strategic client account contact and content consultant helping to grow client’s organic visibility.

Project management, attention to detail and consistency, briefing large, multi-market teams, working with content at scale, excellent time management, strong copywriting experience and creativity are essential for this role. Previous experience in an SEO or content manager role is preferred. As is a customer-first, multi-channel approach to content operations. In return, Spark will provide the very best training opportunities and career progression for the right candidate.

RESPONSIBILITIES

As the Content Operations Manager, you'll orchestrate content initiatives for our multinational client, overseeing daily workstreams such as on-page optimisations, content creation, local market briefings, and ensuring the quality of deliverables. The role will cover the following responsibilities, including but not limited to:

  • Creation and execution of content marketing strategies with a focus on content creation, operations and distribution
  • Conducting in-depth content audits and competitor analysis
  • Line-management of executives and apprentice including day-to-day tasks and appraisals, training, progression plans and personal development
  • Creation of content marketing proposals as and when required
  • Managing client relationships with excellent client facing skills
  • Detailed briefing and management of local agency content teams as well as ensuring the delivery of daily, weekly and monthly SEO and content tasks

Qualifications

  • Experience working within an SEO and content operations environment and a thorough understanding of an SEO orientated strategy
  • Excellent presentation skills and inter-personal relationship skills
  •  Candidates must have the ability to very confidently communicate concepts simply and effectively direct to clients
  • Excellent and proactive workflow, prioritisation and project management skills including understanding of operations management tools such as Asana, Trello and Jira
  • Web Analytics understanding, particularly Google Analytics, SEMrush and Ahrefs and copywriting skills
  • Experience working on Digital PR and content outreach projects

HIGHLY DESIRABLE

  • Experience of working within an agency environment
  • Experience managing junior team members
  • Knowledge of technical SEO and content operations terminology and deliverables

Additional Information

Publicis Groupe operates a hybrid working pattern with employees being office-based on Mondays and two other days during the working week.

If you have any adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

#LI-Hybrid

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