Overview
Job Purpose:
The role of the Leisure Sales Co-Ordinator is to be responsible for the administrative support strategy of the Group Leisure Account Management team.
They are responsible for the production of key reports from the Group Leisure Account Management team, and will be responsible for meeting and setting of administrative processes and procedures for the effective support of key personnel in the team.
Key responsibilities and accountabilities:
- To be an integral part of the Leonardo Hotels Group Sales Team in the UK.
- Recording statistics, client productivity and producing monthly reports for senior management team.
- Preparing agent contracts.
- Maintaining central records of all allocation and Group Series.
- Maintaining a central record of all Leisure Agent Contracts.
- Maintaining agent Database’s for different market segments for Leisure Agents.
- Adding agents to, and maintaining back office of T’op Rate.
- Collating and distributing special offers; liaising with RM’s, database, and updating master contracts
- Booking and administration of Leisure Tradeshows and Workshops.
- Booking agent accommodation requests, familiarisation visits & show rounds.
- Sending out Freesale charts.
- Processing Credit Applications from Leisure Agents.
- Qualifying new Leisure Agents for business potential.
- Assisting the Leisure Sales Account Managers to managing the options for GSS business.
- Assisting CCC and SCC with any issues regarding Leisure Accounts.
- Sending images of hotels to agents.
- Forecasting and analysing data against budgets on a weekly/monthly basis.
- To ensure a full and up to date working knowledge of all Leonardo Hotel Group products and their competitors is maintained.
- All other reasonable requests from Leonardo Hotels.
What we expect from you:
Essential:
- Good time management and organisational skills.
- Excellent written and verbal skills.
- Good knowledge of Microsoft Word, Outlook, Excel & PowerPoint.
- Logical and mathematical skills.
Preferable:
- Knowledge of Opera
- Understanding of market sectors within hotels.
- Understanding of Revenue Management in hotels.
- Understanding of Inbound and Domestic Tourism.
- Understanding of how Tour Operators and Wholesalers conduct business.
- Understanding of FIT, Group, Group Series Market Segments and Online Travel Agents.
Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.
Some of the great benefits of working for us include:
- Varied and interesting work- no day is the same at Leonardo Hotels UK
- Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
- Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 82% (2017 result)
- Birthday cards every year- we celebrate everything
- The opportunity to work for a well respected brand where people development is at the heart of our culture
- Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
- A smart Uniform
- Meals on duty
- Monthly engagement activities- we like to have fun while working hard
- Annual Charity Event Day- we help and support our communities
- So many training courses that your brain may not be able to squeeze them all in
- Employee of the month earning you a little bonus and fame for the month.
- Leo Points – earn points and claim them back on gifts that you want
- Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
- 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
- Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave
Salary: £25,260.00 per Annum
Location: Watford, WD17 1JA
Job Type: Permanent, Full Time
