Overview
Venue Find Consultant – UK, Derby, Office, EUROPE
p /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongAbout Us:/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptAt BCD Meetings amp; Events (BCD Mamp;E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD Mamp;E cultivates a culture of people, passion and purpose to drive business forward. /span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptHeadquartered in Chicago, with locations in 60+ countries across the world, BCD Mamp;E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table./span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWhile we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. /span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptSee what life is about at BCD Mamp;E at a href=http://bcdme.com/careersbcdme.com/careers/a/span/pp /pp /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifstrongspan style=font-family:Arial, sans-serif;color:#193a8bAbout the role:/span/strong/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serif;color:blackWe are looking/spanspan style=font-family:Arial, sans-serif;color:red /spanspan style=font-family:Arial, sans-seriffor a /spanstrongspan style=font-family:Arial, sans-serif;color:#193a8bVenue Find Consultant – Sourcing/span/strongspan style=font-family:Arial, sans-serif;color:#193a8b /spanspan style=font-family:Arial, sans-serifto join our dynamic team in our Derby office. In this role, you span style=color:blackwill/span/spanspan style=font-family:Arial, sans-serif;color:black act as the primary customer contact for our incoming venue sourcing and meeting requests and this role is to work on an array of client accounts in a variety of industry sectors./spanspan style=font-family:Arial, sans-serif;color:black /spanspan style=font-family:Arial, sans-serif;color:blackDo you work in a Customer Service environment, seek to exceed client expectations, are used to dealing with multiple requests and working within Service Level Agreements? /span/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serif;color:blackSound like you? Read on!/span/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifstrongspan style=font-family:Arial, sans-serif;color:#193a8bAs a Venue Find Consultant, you will: /span/strong/pul style=margin-bottom:0.0cm;margin-top:0.0px type=discli style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifDeliver an innovative, quality, venue find service that consistently exceeds client’s expectations encompassing all meetings, incentives, conferences and exhibition categories./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifTo ensure relevant customer service levels are understood and consistently met or exceeded and to be suitably conversant in all relevant systems, and processes in line with customer requirements./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifTo be fully conversant with the BCD Venue Search booking platform and work in accordance with the Venue Search Standard Operating Procedure./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifConsistently apply and demonstrate venue and destination knowledge to all customers./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifContinually develop excellent and venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifWork with the BCD Meeting amp; Events finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner./span/li/ulp style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-size:12.0pt;font-family:Arial, sans-serif;color:#193a8bYou’re good at:/span/pul style=margin-bottom:0.0cm;margin-top:0.0px type=discli style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifProven Customer Service Experience./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifExcellent communication skills along with a calm, positive and collaborative approach./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifComfortable dealing with people at all levels both face to face and by telephone / email./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifMS Office skills including Excel, you will also have experience of entering and extracting data from databases./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifFlexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure with an ability and willingness, along with the ability to adapt to change. /span/li/ulp style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-size:12.0pt;font-family:Arial, sans-serif;color:#193a8bYou might also have: /span/pul style=margin-bottom:0.0cm;margin-top:0.0px type=discli style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifKnowledge of meetings amp; events venues in the UK/overseas./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifVenue booking system experience./span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifProven negotiating and contracting experience with external suppliers./span/li/ulp style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifstrongspan style=font-family:Arial, sans-serif;color:#193a8bOur Benefits for this role: /span/strong/pul style=margin-bottom:0.0cm;margin-top:0.0px type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifLife Assurance x1 your annual salary /span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serif23 days holiday plus bank holidays/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifBirthday day off/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifHoliday Purchase Scheme – allowing up to 5 additional holidays days /span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifDiscounted rates on Hotels amp; Travel /span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifGym amp; Fitness Discounts /span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifPension Scheme/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifCompany Sick pay /span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifLifestyle Benefits/span/li/ulp style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifstrongspan style=font-family:Arial, sans-serif;color:#193a8bYou should know:/span/strong/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serifThis role is Hybrid working in our/spanspan style=font-family:Arial, sans-serif;color:#193a8b /spanstrongspan style=font-family:Arial, sans-serif;color:#193a8bDerby/span/strongspan style=font-family:Arial, sans-serif;color:#193a8b /spanspan style=font-family:Arial, sans-serifoffice with 3 days spent in the office and 2 days working from home/span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serif;color:windowtextThe shift patterns for venue search are /spanspan style=font-family:Arial, sans-serif;background-color:white 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break/span/lili style=color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serif;color:windowtextYou may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas/span/li/ulp style=margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-size:12.0pt;font-family:Arial, sans-serif;color:#193a8bHow to apply:/span/pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-size:12.0pt;font-family:Arial, sans-serif;color:windowtext;font-weight:normalClick apply now to be considered/span/pp style=background-color:white;margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-family:Arial, sans-serif;color:black /span/pp style=background-color:white;margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=color:white#LI-EM1/span/pp style=background-color:white;margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=color:white#ME/span/ppbrspan style=font-family:arial, helvetica, sans-serif;font-size:14.0pt /span/ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongTHE PERKS/strong/span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongFlexible Working/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongRoom to Grow/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongEveryone has a voice/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongMake your move/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptThe diversity of roles across BCD Mamp;E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’ve got you covered/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’re positive. You’ll love it./strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptIt starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways./span/pp /pp /pp /ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-MB1/span/ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-EM1/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-LZ1br#LI-KW1br#LI-Remote/span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Hybrid /span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Onsite/span/span/p
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
